BMW of Houston North

The best experience I've had with a car dealership! Every single person I interacted with was incredibly kind and transparent. Extra special thanks to Greg and Travis! Every single person I interacted with was incredibly kind and transparent. Extra special thanks to Greg and Travis! More

This dealership offers great service, with comfortable waiting area. My advisor was very nice and communicated with me throughout the process. waiting area. My advisor was very nice and communicated with me throughout the process. More

First service at this dealership and really disappointed. Agent was not there to meet me on time, in fact not there at all, the promised shuttle was not provided - the driver didn't show up. And when I picke Agent was not there to meet me on time, in fact not there at all, the promised shuttle was not provided - the driver didn't show up. And when I picked up the car it was not clean & someone had left a piece of sports equipment in it so likely used. More

Lazy customer service. I asked to get the car vacuumed when they did the oil change and they guy (Jeremy) tells me if there isn’t a problem with the language barrier. I h I asked to get the car vacuumed when they did the oil change and they guy (Jeremy) tells me if there isn’t a problem with the language barrier. I had an appointment for the service and it still took over two hours and of course the car didn’t get vacuumed. Thanks Jeremy. I wouldn’t buy a car or get any service done there ever again. Worst BMW dealership I have ever been to. More

Service staffs at the dealership were welcoming, they kept me updated on my vehicle status. They gave me a detailed inspection report on what maintenance my vehicle needed. Definitely recommend this loca kept me updated on my vehicle status. They gave me a detailed inspection report on what maintenance my vehicle needed. Definitely recommend this location for services. More

Service here is good. I had an appointment so there was some there to greet me when I arrived. I opted to wait in the lobby while my vehicle was serviced. They had a varie I had an appointment so there was some there to greet me when I arrived. I opted to wait in the lobby while my vehicle was serviced. They had a variety of snacks and beverages. More

I purchased a car from them and they made it very quick and easy. The fact that I lived in a different city and was able to do everything so quick was outstanding. The sales person Herb was by far the best and easy. The fact that I lived in a different city and was able to do everything so quick was outstanding. The sales person Herb was by far the best he kept in contact with me he went out his way to answer any question and we was even sending me photos of the car. Here is the best sales person I've ever dealt with. I would most definitely purchase from them again. More

Had to get a tire replaced do to a nail. I dropped in to the dealership to make an appointment but was immediately taken care of by Cassey to get the tire replaced and an alignment while I I dropped in to the dealership to make an appointment but was immediately taken care of by Cassey to get the tire replaced and an alignment while I waited. The whole process took only two hours. Thank you Cassey for all your help! More

3 years ago, my family moved from Houston to San Antonio. We still drive back to Houston for both service and purchases specifically because this location is SO much better than any other dealership we have We still drive back to Houston for both service and purchases specifically because this location is SO much better than any other dealership we have tried. It is the most customer friendly and customer honest BMW dealership we know. They are fair and honest which is becoming harder and harder to find. Highly recommended. More