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BMW of Houston North

Houston, TX

4.7
944 Reviews
BMW of Houston North is the premier destination for all things BMW in the north Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17730 North Freeway

Houston, TX

77090

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Showing 944 reviews

April 15, 2022

I’ve used this dealership for over 19 yrs and I won’t complain. My advisor always make sure I’m taken cared of. More

by hmelonson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Radar
Apr 18, 2022 -

BMW of Houston North responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Houston North. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 14, 2022

Good experience overall with sales however they ran my credit a second time after being told they wouldn’t. Also got a significantly worse interest rate than was promised after decided not to use a credit More

by erray77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Breaux
Apr 17, 2022 -

BMW of Houston North responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (281) 305-8901 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

April 12, 2022

I highly recommend this dealer, the scheduling was very easy and the service adviser was very knowledgeable and prompt, More

by Bertflores1970
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deryk
Apr 14, 2022 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2022

The service level for this dealership has been top notch for years , however recently it’s been a bit of a rushed experience. I’d still recommend the dealership as I have been pleased with the work they hav More

by Speedbmw55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xxxxx
Apr 12, 2022 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8901 to discuss what we can do to help.

April 04, 2022

Helpful and attentive but they did not try to oversell . My questions were all answered & I was able to make an informed decision. The car came in the time predicted. The delivery was seamless. More

by Marilyn Neyland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Steinberg
Apr 06, 2022 -

BMW of Houston North responded

Hi Marilyn, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 03, 2022

No Pressure Sale. . Excellent staff. Mock was at the highest level of customer service I could ask for More

by rah1400
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M. Mock
Apr 05, 2022 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

April 02, 2022

Fast service, I got my car back the same day. The service manager Carla Waddell is great to work with. She is very knowledgeable and easy to work with. Wonderful service! More

by Mari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Waddell
Apr 05, 2022 -

BMW of Houston North responded

Hi Mari, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2022

I had been to this dealership past 3-4 years. Jeremy Gold is outstanding willing to work out and do whatever it takes. Whatever he can he will do it. Thanks Jeremy. 🙏 More

by papaji42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy gold
Apr 05, 2022 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 31, 2022

My car needed 2 year annual service. Experience was great, service was professional, reliable and courteous. More

by M.P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Apr 05, 2022 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2022

I arrived to get my vehicle fixed under the warranty however there was some confusion on my behalf. Chien made sure that I had the best experience with proper communication and making sure my car was f More

by Shawna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chien Nan
Apr 02, 2022 -

BMW of Houston North responded

Hi Shawna, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

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