BMW of Houston North

I came in with a problem they took good care of me kept me abreast throughout the entire process. me abreast throughout the entire process. More

they have a very friendly staff and no matter who you are they treat you very well and care about what you need they treat you very well and care about what you need More

I had a great experience at BMW Houston. Jordan, our finance guy and Kristjan our sales associate answered all of our questions thoroughly and with patience. Will definitely return for futur Jordan, our finance guy and Kristjan our sales associate answered all of our questions thoroughly and with patience. Will definitely return for future purchases. More

Awesome customer service, service to vehicle was fast definitely recommend they call back to make sure your vehicle is working fine definitely recommend they call back to make sure your vehicle is working fine More

I had an appointment for January 28 and waited all week to get alignment service done and was almost immediately turned away and sent home because the dealership “didn’t have enough staff” so I got resched to get alignment service done and was almost immediately turned away and sent home because the dealership “didn’t have enough staff” so I got rescheduled for the next Saturday and my car was at the dealership for 6 hours for what I was told would be a 2-3 hour job. Then when it was ready I was told “your car is ready but pulls to one side.” How is it ready for me to pick up after an alignment but pulls to one side? That doesn’t make sense. So I was told a tire was pulling to one side, why would anyone let alone BMW tell you to come get your aligned car with tire pull instead of calling and saying the tire pull needs to be fixed to make car drive straight. So I had to wait another hour and half for new tires so car would drive straight. More

This is the worest BMW shop ever. First, the price Joseph showed me before the service was different from the what I paid later(The final price is higher). Second, he forgot to add th First, the price Joseph showed me before the service was different from the what I paid later(The final price is higher). Second, he forgot to add the state inspection in the service, so I have to do it next time. Today, I went the shop again, the guy Tsai is my advise today, he said he can not provided the service today, so I waste another time and gasoline for going to the shop. I am so disappoint with this shop and I will never ever go back to there again! More

The experience was one Gold. The sales personnel as well as all parties involved in the sale of our new BMW were very helpful and knowledgeable about what they were doing. The sales personnel as well as all parties involved in the sale of our new BMW were very helpful and knowledgeable about what they were doing. More

A little slow in responding to emails but otherwise the process went very smoothly. Thanks to Gabriel for leading us through the process of ordering the car. process went very smoothly. Thanks to Gabriel for leading us through the process of ordering the car. More

Hi, my experience was good. Everyone from sales, to finance was really helpful. I would recommend this place for sure. Everyone from sales, to finance was really helpful. I would recommend this place for sure. More