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BMW of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.8
1,014 Reviews
BMW of Houston North is the premier destination for all things BMW in the north Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17730 North Freeway

Houston, TX

77090

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Showing 1,014 reviews

May 31, 2023

Deryck did very good job and easy communication with him. He is nice advisor. Thanks More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck
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Jun 05, 2023 -

BMW of Houston North responded

Hi Wendy, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2023

The process in there was fast and easy, everyone’s so helpful and the prices are reasonable! More

by Mauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
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May 31, 2023 -

BMW of Houston North responded

Hi Mauricio, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2023

Being totally honest I felt like my guard had to be up throughout the entire transaction to prevent unnecessary charges from being added to the deal. I feel like the finance person intentionally left pape More

by R. Hopson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I can’t remember
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May 31, 2023 -

BMW of Houston North responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (281) 305-8901 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

May 26, 2023

Cassie was amazing and informative real time. I appreciate timely responses . I give the service department 5 stars! More

by Raquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie
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May 31, 2023 -

BMW of Houston North responded

Hello Raquel, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 25, 2023

Service advisor was Professional, thorough, and polite. The dealership was short on staff. The dealership overall was Clean and welcoming. More

by nweiss01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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May 30, 2023 -

BMW of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 25, 2023

Missing a lot of the prior employees who did such a good job for me was Ver the past 10!or 12 years, but Deryck was very helpful. More

by bobwolfe21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deryck Hasing….
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May 30, 2023 -

BMW of Houston North responded

Hi, thank you for taking the time to share your feedback with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 25, 2023

Great service department! Jason went beyond to make sure I left very satisfied and happy! More

by Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mendoza
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May 30, 2023 -

BMW of Houston North responded

Hi Rodney, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 25, 2023

The dealership people are very nice my advisor Adrian Ornelan was a very pleasant person to work with More

by bbrenda204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Good person good person Adrian Ornelas
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May 31, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2023

Our experience was great until we discovered that there are no AC vents in third row of the vehicle. We live in Texas, so it would only make sense to be able to have air, reaching our young children . We r More

by Fgreen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luc Francois
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May 25, 2023 -

BMW of Houston North responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

May 19, 2023

My car buying experience at BMW Houston North was seamless! Everyone was professional and my salesman Shawn M. Was the absolute best! I love my new car! More

by Aslusk126
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Massaiah
Report | Print
May 23, 2023 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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