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BMW of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.8
1,014 Reviews
BMW of Houston North is the premier destination for all things BMW in the north Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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17730 North Freeway

Houston, TX

77090

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Showing 1,014 reviews

June 12, 2023

The service was excellent and everything that needed to be done was done. My service advisor, Jason, was knowable, answered all my questions and handled the recall plus additional items that I needed take More

by bbrush215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Jun 15, 2023 -

BMW of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jun 15, 2023 -

bbrush215 responded

Great service.

June 06, 2023

Dealership is clean and they have free water, snacks, and wi-fi plus they fixed my problem. Can’t complain. More

by Gfeiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ornelas
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Jun 09, 2023 -

BMW of Houston North responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

June 05, 2023

I was delighted to learn that my previous advisor Cassey had returned. My experience in January with the assigned advisor was terrible, so I requested any other advisor when I was due to return. I drive f More

by Mike Z
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cassey
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Jun 08, 2023 -

BMW of Houston North responded

Hi Mike, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 04, 2023

I had a great experience with this dealership. Got the car that I wanted, in a timely fashion, without any hassle. Very professional. More

by Timmothy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase
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Jun 06, 2023 -

BMW of Houston North responded

Hi Timmothy, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 04, 2023

Did not feel genuine honesty or integrity through out the process. We did feel most comfortable with Henry during the sales process. More

by howardebow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry, Daniel, Jotdan
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Jun 07, 2023 -

BMW of Houston North responded

Hi, we are deeply disappointed by your experience at BMW of Houston North. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8901 to discuss what we can do to help.

June 02, 2023

My air conditioner was out. My car was just out of warranty so I was prepared for a costly repair. Adrian at BMW Houston North worked with BMW and got them to help with the co More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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Jun 05, 2023 -

BMW of Houston North responded

Hello, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 02, 2023

All items raised were addressed. Clean comfortable waiting area. Many thanks Eric. See you at next service. More

by oscar.thackery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jun 05, 2023 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 01, 2023

Everyone I dealt with had great attitudes and rolled out the red carpet. Top-notch group to work with. More

by hallmarkchad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luc Francois Andrew Liao
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Jun 05, 2023 -

BMW of Houston North responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 01, 2023

Did not honor the IOU for items on my vehicle. Would not recommend buying here. They promised to repair some items wrong with my suv and then delivered without anything being done. Was then told, More

by Mbr-AMG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gabriel Aston
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Jun 05, 2023 -

BMW of Houston North responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (281) 305-8901 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon. Take care!

June 01, 2023

From the first initial call to check availability to purchase I experienced the best service from any dealer I have dealt with. More

by cody4192
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Mock
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Jun 05, 2023 -

BMW of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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