BMW of Houston North

The service received in the last visit was beyond expectations. The service Advisor, Deryck Haytasingh took charge of the appointment completed all maintenance and warranty items smoothly and quick expectations. The service Advisor, Deryck Haytasingh took charge of the appointment completed all maintenance and warranty items smoothly and quickly. The staff in this department are polite and professional. Recommend this dealership for your next car purchase. More

Access. Availability to make appoinments awesome advisor takes the time to explain the repairs or maintenance meded. Availability to make appoinments awesome advisor takes the time to explain the repairs or maintenance meded. More

I had my service today at BMW North. Arielle assisted me. She was very quick, fast and efficient. She went above and beyond, she got me in and out . I highly recommend BMW North Houston Arielle assisted me. She was very quick, fast and efficient. She went above and beyond, she got me in and out . I highly recommend BMW North Houston to everyone. More

I have been Derricks client for a while, and he is always quick and efficient while servicing me. I have had multiple very good experiences. I refer all my friends to him whatever the case may be because I t quick and efficient while servicing me. I have had multiple very good experiences. I refer all my friends to him whatever the case may be because I truly believe he is the best at what he does ! More

We were very impressed with the service we received from BMW of Houston North. They communicated with us every step of the way. They were very polite and got us back on the road faster than what we expected BMW of Houston North. They communicated with us every step of the way. They were very polite and got us back on the road faster than what we expected. More

Great dealership. No complaints. Good customer service. Chase is the man. He took really good care of us. No complaints. Good customer service. Chase is the man. He took really good care of us. More

The entire process from Initial test drive to custom order and then delivery was effortless and rewarding. order and then delivery was effortless and rewarding. More

This dealer has a good selection of electric and ICE cars and a knowledgeable staff. They are fans of ZBMW and don't need to stretch the truth. Would recommend, even if they are not close to where you live o and a knowledgeable staff. They are fans of ZBMW and don't need to stretch the truth. Would recommend, even if they are not close to where you live or work. More

Service & communication was great would definitely go back Craig was my service advisor and was very great! back Craig was my service advisor and was very great! More

As we were traveling from Dallas to Galveston, our vehicle began giving malfunction messages as we entered the Houston area. We detoured to the nearest dealership for service. They promised prompt s vehicle began giving malfunction messages as we entered the Houston area. We detoured to the nearest dealership for service. They promised prompt serivce and updates. We told them we had a schedule to keep and let them know the urgentness of the situation. They assured that if the vehicle wouldn’t be able to be ready in time, they would let us know. However, they did not. We waited for over an hour but had to leave to meet our schedule. We were told the vehicle hadn’t been seen. So we left. Our car died on the highway within 30 minutes. We had to be at a certain place at a designated time so we had the vehicle towed to a different dealership- BMW Houston North, to take our chances there because we weren’t going back to the other one. Experienced what I expect as a BMW owner- wonderful service with updates and a level of professionalism to get the job done. We were able to leave earlier than anticipated because our service advisor took care of us and our vehicle! Thank you for restoring our faith in the BMW brand. More