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BMW of Houston North

Houston, TX

Overview
Reviews
Vehicles
4.7
889 Reviews
Call Dealership (888) 832-1935

17730 North Freeway

Houston, TX

77090

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Showing 889 reviews

May 31, 2024

Service manager and my individual service advisor were very accommodating to my needs and expectations More

by hamilsue1214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Cabrera and service manager who we did not catch his name
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Jun 03, 2024 -

BMW of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful
May 31, 2024

Clean, good amount of inventory, arranged nice, everyone is pretty approachable and is knowledgeable. The service department is stellar, but the service advisor Jordan specifically is awesome! More

by Simone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Gautreaux
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Jun 03, 2024 -

BMW of Houston North responded

Hi Simone, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 30, 2024

From the check-in to the completion of the service, everyone I interacted with was great. The service experience was top notch and I received a clear explanation of everything that would be done to my More

by Sheldon J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael C.
Report | Print
May 31, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
May 30, 2024

I gave them my keys to my car ok sat at the dealership for about 2 hours they didn’t tell me my car was ready so they finally find me and told me it’s ready as they was finna give me my keys they told me More

by Jgarriet21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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May 31, 2024 -

BMW of Houston North responded

Hi, we regret to hear that you are displeased with your recent experience with us. We want the opportunity to turn your experience around. Please contact us at (281) 305-8901 at your earliest convenience to discuss how we can turn this experience into a positive one.

May 31, 2024 -

Jgarriet21 responded

Ok will do

Helpful
May 29, 2024

Great experience. My X5 was repaired and cleaned up when i arrived at the dealership. Adrian my service manager was great. More

by David 44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Ornelas, Amanda
Report | Print
May 31, 2024 -

BMW of Houston North responded

Hello David, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. If you ever need help, just give us a call. Happy motoring!

Helpful
May 28, 2024

Service Advisor Craig has great communication and customer service and knowledge. Great job BMW North Houston. More

by CY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Craig
Report | Print
May 30, 2024 -

BMW of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Helpful
May 27, 2024

Andrew was a pleasure to work with. We got the perfect X5! This is the second car we have bought from them. More

by tk13814
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
May 29, 2024 -

BMW of Houston North responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Houston North. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
May 27, 2024

I purchased 3 cars from this dealership and have taken my cars here for maintenance and repairs. Excellent customer service! More

by Mario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza, my advisor was very friendly and helpful. Jarrel was my shuttle driver and he was also very nice and professional!
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May 29, 2024 -

BMW of Houston North responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 26, 2024

Very good Dealership. They didn't have the car I wanted on the lot. But, they found what I wanted and ordered it for me. More

by edoucet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fredrick Brown
Report | Print
May 29, 2024 -

BMW of Houston North responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Helpful
May 25, 2024

Mr. Fred, DeAngelo, & Michael made my car buying experience a seamless one. Their professionalism & patience were highly appreciated. Without hesitation, I'd refer my family & friends to them!!! More

by wyngarde.icerine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Fred, DeAngelo, & Michael
Report | Print
May 27, 2024 -

BMW of Houston North responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

Helpful
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