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BMW of Houston North
Houston, TX
944 Reviews
BMW of Houston North is the premier destination for all things BMW in the north Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in Houston near Cypress Station, our dealership is proud to serve residents from Houston, The Woodlands, Spring, and the entire Harris County area. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Houston North has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 944 reviews
November 17, 2023
The service team is always professional and efficient. They are sincerely interested in my experience and how they can make my service visits even better. It is because of advisors like Jordan and Casse They are sincerely interested in my experience and how they can make my service visits even better. It is because of advisors like Jordan and Cassey that I would purchase another BMW. More
by kmoffett001
Employees Worked With
Jordan, Cassey
November 17, 2023
I dropped off my X3 for an oil change and alignment. I was greeted promptly by my service advisor Adrian. He arranged a shuttle valet for me back to my home while my car was serviced. Later when I picke I was greeted promptly by my service advisor Adrian. He arranged a shuttle valet for me back to my home while my car was serviced. Later when I picked up my car, Adrian showed me the before and after settings for the wheel alignment and how they had fixed the issue. I’m happy with the service overall. More
by ashwinjuneja
Employees Worked With
Adrian
November 16, 2023
Dereck , my service representative was very thorough & very polite, also very professional. Terrain, my shuttle driver could not have been more polite. He was an excellent driver. Overall my service ew very polite, also very professional. Terrain, my shuttle driver could not have been more polite. He was an excellent driver. Overall my service ewas great! More
by P Damon
Employees Worked With
Dereck, Terrian
November 16, 2023
I hate the new Updated waiting area . .. the repeated .. over and over requests for a review ... so .. here is your review... horrible ... horrible ... horrible ... .. the repeated .. over and over requests for a review ... so .. here is your review... horrible ... horrible ... horrible ... More
by nhemph
Employees Worked With
don't know, don't know and don't care
November 13, 2023
Always the best possible customer service. My service provider is one of the best - I would recommend this branch to anyone with a BMW My service provider is one of the best - I would recommend this branch to anyone with a BMW More
by Tracey Anthony
Employees Worked With
Cassie Monroe, Derek and Daniel
November 09, 2023
The service center accepted my vehicle immediately and performed all the service required . Deryck was very professional , courteous , and my car was delivered clean. performed all the service required . Deryck was very professional , courteous , and my car was delivered clean. More
by lillie.m.poullard
Employees Worked With
Deryck
November 08, 2023
This is the 5th BMW we have purchased through AutoNation and the second from Alex. We went back to Alex two days after I purchased my X5 and bought an X6! and the second from Alex. We went back to Alex two days after I purchased my X5 and bought an X6! More
by ROGER
Employees Worked With
Alex
November 08, 2023
Deryck was professional and thorough. He explained the job and followed up on the work. All personnel that I encountered were friendly and helpful. Work was done timely and well. He explained the job and followed up on the work. All personnel that I encountered were friendly and helpful. Work was done timely and well. More
by lindathreats
Employees Worked With
Deryck H.
November 06, 2023
Excellent service and friendly knowledgeable staff. My Service Advisor Jason Mendoza made sure my car was ready and handled all service needs. I gave him an excellent rating. My Service Advisor Jason Mendoza made sure my car was ready and handled all service needs. I gave him an excellent rating. More
by BMW driver
Employees Worked With
Jason Mendoza
November 06, 2023
Just got my vehicle inspected for the year. I was not worrying about passing the inspection because I always get my service done at BMW North Houston, and they keep my vehicle in excellent con I was not worrying about passing the inspection because I always get my service done at BMW North Houston, and they keep my vehicle in excellent condition. Great service and wonderful service adviser. I would like to thank my service adviser, Mr. Mendoza for always guiding me on servicing my vehicles. More
by Greennb
Employees Worked With
Mr. Mendoza
