BMW of Houston North

Well between Luc, Colin, Daniel and Gustavo I was treated with the utmost respect, care, integrity and kindness! I have no other words on how to explain my repeated visits and ownership of a beautiful BMWs with the utmost respect, care, integrity and kindness! I have no other words on how to explain my repeated visits and ownership of a beautiful BMWs from one of the best most caring Team! Everyone made my day, Collin and Luc you both knew what 12/19 meant to me and you made it happen and that little Ladybug Wonder Woman you went out of your way to find and place in my new car just made me smile and reinforce my belief in kindness and that you all are my family not just a dealership! Signing my car’s paper on my late Mama’s birthday was the ULTIMATE care and love that you have in your hearts for your guests ! Thank you is not enough GRATEFUL is more like it ! More

I’m giving 1 star because the SALES team is/was great! This was a surprise gift for my daughter for Christmas and I had to store the car in my neighbors garage. Unfortunately when I picked it up on Chris This was a surprise gift for my daughter for Christmas and I had to store the car in my neighbors garage. Unfortunately when I picked it up on Christmas Eve to store it in my garage, it wouldn’t crank. I then got it boosted and drive it home and it immediately wouldn’t crank again. So here I am with a car that want crank before Christmas. I’m so disappointed. I’ve been had the car 4 days, 4 days . I could literally cry right now! More

When the replacement part for my wife's new 2025 X5 50e came in, our Service Advisor, Hamza Ahmad quickly notified us that he had the replacement part in his possession. Without any hesitation, he offered came in, our Service Advisor, Hamza Ahmad quickly notified us that he had the replacement part in his possession. Without any hesitation, he offered to attend to the repair that day, if we were able to bring the vehicle in. We took Hamza up on his offer, and our vehicle was expeditiously checked in, and the part replacement was executed as we waited. More

Employees Jorge and Chase did a great job during my visit!! They both were efficient, detailed and friendly!! visit!! They both were efficient, detailed and friendly!! More

BMW North Houston is great to work with. Service department is a 10+. Excellent customer service and vehicle care. My X5 is always washed and waiting for me when I get there. Adrian is grea Service department is a 10+. Excellent customer service and vehicle care. My X5 is always washed and waiting for me when I get there. Adrian is great to work with. Thanks BMW North More

Thank you very much, Mr. Deryck Haytasingh. I have always received top-notch service from you. Deryck Haytasingh. I have always received top-notch service from you. More

Satisfied with services provided and the professionalism of Jorge my assigned technician. Waited for the services to be completed and surprisingly it was not long. of Jorge my assigned technician. Waited for the services to be completed and surprisingly it was not long. More

Excellent customer service! Answered all of my questions in full details with no problems at all! Answered all of my questions in full details with no problems at all! More

Excellent service. Professional, courteous, a joy to deal with. I highly recommend. They made the buying experience very easy and enjoyable. Professional, courteous, a joy to deal with. I highly recommend. They made the buying experience very easy and enjoyable. More

The customer service was world class throughout the Service Center. The Service Advisor was prompt and professional. Service Center. The Service Advisor was prompt and professional. More