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BMW of Houston Midtown

Houston, TX

4.8
1,415 Reviews

1305 Gray St

Houston, TX

77002

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Showing 1,415 reviews

October 10, 2026

I really love my service provider. The quality of work is great with great service prices. Plus I bought my car here, so I like to always bring it back More

by Dee.Elle21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Erbaugh
Oct 12, 2026 -

BMW of Houston Midtown responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2026

Purchased a loaner X5. No hassle, great interest rate, and super customer service! I have driven. BMWs since 1981. Best driving car on the road. More

by ctbk27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Farkas, Sebastian Olszewski
Oct 12, 2026 -

BMW of Houston Midtown responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 08, 2026

This dealership was extremely thoughtful. Went out of their way to make sure I was comfortable and Josh made sure to check on me and my daughter through out our time there. He even made sure More

by Tedokpa3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh E.
Oct 11, 2026 -

BMW of Houston Midtown responded

Hello, we're happy you found Josh to be so supportive during your experience here at BMW of Houston Midtown. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2026

My experience here was mostly great. Very appreciative of the kindness from Benjamin who helped facilitate the sale and all the employees when we walked through the door. Easy and straig More

by Tag30718
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Asare, Mokhtar Al Hasani
Oct 08, 2026 -

BMW of Houston Midtown responded

Thank you for your feedback, Tag30718. We're glad to hear that Benjamin and the team provided you with a positive experience during your car purchase. We understand your frustration regarding the financing process and appreciate your transparency in wanting to review the paperwork. Your comments will help us improve our teamwork and professionalism in the future. Enjoy your new vehicle!

October 06, 2026

Consistently get great service from Ana at the dealership, she is always professional and detailed about the service provided. More

by johnl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Olszewski
Oct 08, 2026 -

BMW of Houston Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston Midtown! Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2026

Thank you Josh! !! It’s always a stress free time when Im there. Keep up the great customer service. More

by Mel W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Erbaugh
Oct 04, 2026 -

BMW of Houston Midtown responded

Hi Mel, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2026

Great service. My service adviser ,Ramon was very helpful. The mechanics found a bubble on one of my tires, that I was unaware of More

by stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RAMON
Oct 04, 2026 -

BMW of Houston Midtown responded

Hi Stan, thanks for your praise and kind comments about Ramon. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2026

Excellent service! The alignment was perfect, and the blacked-out wheels look amazing. Professional, efficient, highly recommended! More

by Emailnishpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David my Advisor
Oct 01, 2026 -

BMW of Houston Midtown responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2026

Alejandro Aguirre always goes above and beyond when it comes to repairs required. He lets me know what is crucial and what can hold off for a bit. Always satisfied with his service. More

by Ulises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Aguirre
Sep 30, 2026 -

BMW of Houston Midtown responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2026

David Guerrero was very professional, knowledgeable & kind. I will be using him for my visits here on out! Leslie in parts was very good too!!! More

by auntkim32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Guerrero & Leslie in parts
Sep 27, 2026 -

BMW of Houston Midtown responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Houston Midtown! If you have any further questions, please don't hesitate to reach out!