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BMW of Honolulu

Honolulu, HI

4.7
466 Reviews

777 Kapiolani Blvd

Honolulu, HI

96813

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Showing 466 reviews

January 22, 2024

Received excellent service from Gimie when I brought my Mini in for maintenance. Very personable, he’s a great asset to the company. More

by Matilda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gimie Mendez
January 10, 2024

Friendly, Professional, Clean atmosphere. Very happy with my services. Always look forward to leasing new cars. More

by daileenshea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Palms, Dan Mau, Howard Yoshida, Jeremy Pang, Mike Castaneda, Terrence Ching, Thom Butler, Tina Sterling, Wallace Ma, Brett Kami
January 09, 2024

Loaner service was nice and easy, great communication from Yvette, great experience all around. Thank you More

by adrian_adame36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvette Simoes
January 02, 2024

The service provided on 10/21/23 was not too good, I wait for the service provider call Kevin long time since I drop off my vehicle and also pick it up on the next day, no service from him at all, even text More

by Ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
December 30, 2023

Great customer service- friendly, fast, professional, convenient, patient explaining sales process and leading step by step More

by bgm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Palms, Thom Butler
December 22, 2023

People are very friendly especially Brett from sale definitely I would recommend this dealer BMW of Honolulu big mahalo guys.. More

by ricardomarzan1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Kami
December 21, 2023

Excellent customer service and experience purchasing a new car. Worked with the sales manager to come to a fair number without feeling pressured. More

by alvsja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Shinjo, Mikhail Fomenko
December 15, 2023

The entire staff at BMW of Honolulu have excellent customer service skills. They were able to complete the repairs on my car the same day of my service appointment. More

by mjsv83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
December 11, 2023

Samaria and issac was very helpful with the whole process. I would 100% recommend them and bmw of honolulu to my friends and coworkers More

by Ls21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samaria
December 03, 2023

Victor, Alex, and Lydell provided excellent and very professional service for my X5! The video from my technician was unexpected but very impressive! More

by Cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, Alex, Lydell
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