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BMW of Honolulu

Honolulu, HI

4.6
462 Reviews

777 Kapiolani Blvd

Honolulu, HI

96813

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Showing 462 reviews

September 09, 2018

Excellent Service Service was professional, friendly and timely. Rick Kanda was waiting for me when I pulled up into the service area. He jumped into my car and test More

by loulou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kanda
August 30, 2018

Recent service Service was done on time to my satisfaction. Everyone was helpful to my wife who brought car in. Appreciate the efficiency and professionalism. Will b More

by mkuge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kit in service department
Aug 30, 2018 -

BMW of Honolulu responded

Mahalo Carguy! We Appreciate the feedback

August 20, 2018

I feel secured. Recently X3 had 2 recalls. I went there to do reprogramming as a service representative told me last time. But when I took my car there, they said th More

by adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kanda
Aug 30, 2018 -

BMW of Honolulu responded

Thank you for the feedback. I will share with our Service Manager to work with our technicians when moving steering wheels, etc.

August 19, 2018

Top class I appreciate the service received from the BMW of Honolulu dealership. They were very thorough and kept me informed throughout the process. Top clas More

by derekb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobi, Thom Butler
Aug 20, 2018 -

BMW of Honolulu responded

Mahalo for the feedback!

Aug 30, 2018 -

BMW of Honolulu responded

Thank you Derek!

August 16, 2018

I love BMW Honolulu I had the pleasure of having Brett as my salesperson. He was super flexible and easy to work with and even came in on his day off to deliver my car t More

by cgosiaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Kami
Aug 20, 2018 -

BMW of Honolulu responded

Thank you for the feedback! We really appreciate it.

Aug 30, 2018 -

BMW of Honolulu responded

Thank you for the positive feedback, I will make sure to share with Brett.

August 14, 2018

Exceptional in all ways As always, excellent service, attention to details, and courteous abd timeliness much appreciated. Jonah explained all work and obtained approvals to More

by Lansing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonah, Ching, Terrence Ching
Aug 20, 2018 -

BMW of Honolulu responded

Thank you for your positive review and feedback!

August 11, 2018

Tire Replacement Fast and reliable replacement of a run flat tire. Yvette thoroughly explained the process and cost. Although price for tire is costly I appreciate t More

by Bjkam808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvette
Aug 20, 2018 -

BMW of Honolulu responded

Thank you for the review Bjkam808 🤙🏻

August 10, 2018

Go Green in Style! We were looking at a number of EV options across various auto companies. From the beginning, Mike Castaneda of BMW Honolulu was easily the most profe More

by Brad and Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castaneda
Aug 30, 2018 -

BMW of Honolulu responded

Mahalo for the positive review, enjoy your i3!!!

August 09, 2018

Brett Kami Thank you Brett Kami and Alex Yang for the outstanding service I received while purchasing my 2018 M4 this week. The team at BMW of Honolulu went abo More

by Niiiicccceee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Y, and Otto!!!, Brett Kami
Aug 30, 2018 -

BMW of Honolulu responded

Awesome car Tyler! Thank you for the positive feedback and the shoutout to Brett, Alex & Otto.

August 06, 2018

Excellent service experience despite challenging circumstanc A lesser dealer / service provider would have failed but BMW shone. New car and no parts available - they got me in a great loaner and kept me updated More

by PC1974
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carmela, Eric West
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