BMW of Honolulu

BMW Honolulu service Great service! My adviser Rick Kanda is always very helpful. Shuttle service was so convenient. My car was ready on time and washed. Everything I Great service! My adviser Rick Kanda is always very helpful. Shuttle service was so convenient. My car was ready on time and washed. Everything I asked for was done. More

Professional and Courteous Service BMW service department is top notch with exceptional service. Dan Mau is also professional and he will go out of his way to help me. I would not go an BMW service department is top notch with exceptional service. Dan Mau is also professional and he will go out of his way to help me. I would not go any where else., I am a BMWer for life! Thank You BMW! More

Fast delivery and great service The staff at the service Department was awesome and professional, did a fantastic job, coffee bar was awesome as you wait for your car the coffee Cafe The staff at the service Department was awesome and professional, did a fantastic job, coffee bar was awesome as you wait for your car the coffee Cafe came in handy and the new decore was real European More

repair refusal We took our car in for recall of the air bag. When we got it back the air conditioner did not work. We have tried to contact them but they will not re We took our car in for recall of the air bag. When we got it back the air conditioner did not work. We have tried to contact them but they will not respond to our emails or calls More

Great customer service The team at BMW of Honolulu provided a comfortable and professional experience for leasing our X3. Outstanding service from sales and finance depart The team at BMW of Honolulu provided a comfortable and professional experience for leasing our X3. Outstanding service from sales and finance departments. McCafe is also a very pleasant amenity. More

Overall, great experience. My experience with BMW of Honolulu has been great so far. They were able to take care of my primary request right away and under extended warranty. Th My experience with BMW of Honolulu has been great so far. They were able to take care of my primary request right away and under extended warranty. They were able to take care of my secondary request within a day and provided me with a free rental. The only glitch to the entire experience and the reason I cannot give them an "Excellent" rating is that it was noted that I received a complimentary car wash but it was not washed. The same water spots from using my windshield wiper the day before was still there. The wheels were still covered with brake dust too. At any rate, everyone at the dealership were professional and friendly. Thank you to the service greeters, service advisors, technicians, shuttle drivers and everyone who took part in providing me with a great experience. More

Service car The service from the staff was exceptional. Very friendly and courteous staff. Oil and parts were replaced at no charge and they even washed the car The service from the staff was exceptional. Very friendly and courteous staff. Oil and parts were replaced at no charge and they even washed the car. More

Amazing Service!! Thank you BMW of Honolulu for your outstanding service and attentiveness to my needs. 2 flat tires from 1 pothole. You provided a quick turn around an Thank you BMW of Honolulu for your outstanding service and attentiveness to my needs. 2 flat tires from 1 pothole. You provided a quick turn around and Amazing service! I sincerely appreciate you!! More

Service Exceptional services for a minor Issue at the BMW i3. As simple as flat tires incidents, the servicing center took care of it immediately. Thank you Exceptional services for a minor Issue at the BMW i3. As simple as flat tires incidents, the servicing center took care of it immediately. Thank you More

Great customer service!!!! Mike was awesome and worked hard to get me a great price! Made me switch to a brand I never looked at before. Can't wait to get my car. Mike was awesome and worked hard to get me a great price! Made me switch to a brand I never looked at before. Can't wait to get my car. More