BMW of Honolulu

Excellence I am extremely pleased with the service and for Justin and Dan going out of there way to find the best car for me. I highly recommend BMW. I am extremely pleased with the service and for Justin and Dan going out of there way to find the best car for me. I highly recommend BMW. More

Airbag sensor and more Brought in my 2004 X3 to check an airbag light. Replaced the sensor and reported a few other items that needed attention. Everything was done Brought in my 2004 X3 to check an airbag light. Replaced the sensor and reported a few other items that needed attention. Everything was done in one day and returned shiny and like new. Thank you. More

ABS lights came on Was driving in Manoa that went through a big pothole. The next day the ABS light came on. Took it to BMW. Carmella and the rest of the crew immediatel Was driving in Manoa that went through a big pothole. The next day the ABS light came on. Took it to BMW. Carmella and the rest of the crew immediately help. The car needed to stay for 3 days for the parts to arrive. They got me a rental, got the car fixed and since then it has been running smoothly. More

Smooth Transaction My buying experience was very positive. They were flexible in giving me time to secure my financing as well as deciding to purchase additional add-on My buying experience was very positive. They were flexible in giving me time to secure my financing as well as deciding to purchase additional add-on services. More

Thom Butler Thom has always been awesome. Most professional and caring Sales Consultant one could ask for. His Manager, Dan Mau, has also been nothing short of aw Thom has always been awesome. Most professional and caring Sales Consultant one could ask for. His Manager, Dan Mau, has also been nothing short of awesome. More

Supportive and understanding The service department was incredibly supportive and understanding. They provided several service options and pricing strategies. They were quick to o The service department was incredibly supportive and understanding. They provided several service options and pricing strategies. They were quick to offer a loaner and the service staff was courteous,friendly and respectful. More

Great experience The buying experience was amazing. Everything was up front and clear. Wallace Ma was a pleasure to work with and Otto in finance made everything super The buying experience was amazing. Everything was up front and clear. Wallace Ma was a pleasure to work with and Otto in finance made everything super easy. I think I’ll be a customer for life. More

Dissastified Completely dissatisfied. Thought the experience would be way better as I was shopping at BMW. The whole time I felt like I was being pressured and end Completely dissatisfied. Thought the experience would be way better as I was shopping at BMW. The whole time I felt like I was being pressured and ended up not purchasing from them. More

Service visit Everything was okay except for a few things. Drop off was nice. Pick up took longer than usual. Service person was on phone with another client Everything was okay except for a few things. Drop off was nice. Pick up took longer than usual. Service person was on phone with another client for at least 10 minutes so I waited. Then vehicle wasn’t delivered quickly. I inquired and he made another call and said it was coming. Then I saw another person leave shortly after that and he later was the person who delivered my car. So no one was actually getting my car when I asked. Then I noticed the car still had splash stains near the driver side door that it had come in with so it wasn’t washed well. Then as I drove off the radio was on another station that I don’t listen to. Other visits to the dealer have been good. More

Top Service! Employees will do their best to give you the ultimate experience! You will drive into the service drive and while they are working on your paperwork Employees will do their best to give you the ultimate experience! You will drive into the service drive and while they are working on your paperwork to get you on your way you get to relax in their modern lounge - free WiFi, TV, comfy chairs, coffee tables and great cappuccino. Top showroom with the newest BMW models. Schedule an appointment with your favorite Service Advisor. They also offer loaners and free shuttle service - schedule ahead of time for the best experience! More