BMW of Honolulu

I was quite amazed to get an appointment within a week of when I called for a recall and then get treated so smoothly once I got there and when my car was picked up was washed and vacuumed, very impressiv when I called for a recall and then get treated so smoothly once I got there and when my car was picked up was washed and vacuumed, very impressive every step of the way tomorrow More

I arrived late to drop off my car; they were very accommodating. Less than 5 hrs later it was all clean & ready for pic-up! accommodating. Less than 5 hrs later it was all clean & ready for pic-up! More

The service staff are uniformly helpful and welcoming. They communicate consistently and effectively. The work to be done and any associated charges are explained clearly as are suggestions for any recom They communicate consistently and effectively. The work to be done and any associated charges are explained clearly as are suggestions for any recommended follow up services. More

Appointment process so easy and check in fantastic. All work completed on time and my X3 was fastidiously detailed. Great value dealership- keep up good work completed on time and my X3 was fastidiously detailed. Great value dealership- keep up good More

My experience was awesome! I purchased 4 new tires and took advantage of the free alignment. The value at BMW was great and the service from Rick Kanda was great. My experie I purchased 4 new tires and took advantage of the free alignment. The value at BMW was great and the service from Rick Kanda was great. My experience was awesome! More

Errol was kind, knowledgeable, and efficient when I checked in my BMW for its express service. Furthermore, the car was ready when he said it would be and great communication from him and the tech Noah checked in my BMW for its express service. Furthermore, the car was ready when he said it would be and great communication from him and the tech Noah throughout the entire process along with a detailed video going over the standard scope. Would recommend to friends and family. Cheers. More

3 hours to change 1 tire. Outrageous! I made an appointment. How can this be right? The process is flawed. Yvette was very friendly and informative. appointment. How can this be right? The process is flawed. Yvette was very friendly and informative. More

Ashlyn was personable and helped me with my trade-in. I was able to find a nice used car for my wife. She is stoked! was able to find a nice used car for my wife. She is stoked! More

Tire needed attention...got rplacement plus Other regular maintenance taken care of. Fast efficient ride home and back. Rick Kanda quickly took my keys and started assessment and gave me the info regarding t maintenance taken care of. Fast efficient ride home and back. Rick Kanda quickly took my keys and started assessment and gave me the info regarding the state of my tire and what needed to be done. More

BMW Honolulu has excellent customer service and the service techs are very nice. I didn't have an appointment and they still serviced my car. service techs are very nice. I didn't have an appointment and they still serviced my car. More