
BMW of Honolulu
Honolulu, HI
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It quick and painless. Car was washed and cleaned. i like the text video and contactless customer support also super simple to make appointment thru ap! like the text video and contactless customer support also super simple to make appointment thru ap! More
When my oil indicator light went on while driving to work, it warned me to top my oil “immediately.” I took it to BMW of Honolulu and, since it was a Monday, there was queue of cars waiting to be servic work, it warned me to top my oil “immediately.” I took it to BMW of Honolulu and, since it was a Monday, there was queue of cars waiting to be serviced so I knew the service department was busy. Despite that, Yvette took me in and I was able to get my car back before the day’s end and without a penny paid. Much is appreciated, and I’m happy to continue with BMW for a long time to come. Keep up the great service! I love it. More
Jacob dust was really patient with us . He took time to answer all our questions. Made sure we were happy with our purchase. There was no pressure answer all our questions. Made sure we were happy with our purchase. There was no pressure More
Everyone was very friendly and helpful..Checked my car in quickly.. Notified problems solved. Washed car ready for pick up.. I was satisfied and recommend anyone quickly.. Notified problems solved. Washed car ready for pick up.. I was satisfied and recommend anyone More
It was my first time buying from BMW Honolulu and my salesman Otto is the best!!! Exceptional customer service.. so good that we ended up buying two BMWs. Obren did the finance part and he was very help salesman Otto is the best!!! Exceptional customer service.. so good that we ended up buying two BMWs. Obren did the finance part and he was very helpful!!! Highly recommend them! More
Salesman mike is easy to approach and deal with. He is very knowledgeable, very professional to talk to and I like the way he treat his customers. BMW customer service is excellent overall. No pressure or very knowledgeable, very professional to talk to and I like the way he treat his customers. BMW customer service is excellent overall. No pressure or anything when you visit them to buy or do a maintenance on your car. I love bmw. More
The service was well done and the employers very competent despite the limitations of the pandemic.I definitely recommend their service and would go back . competent despite the limitations of the pandemic.I definitely recommend their service and would go back . More
Responsive and timely customer service. Called upon completion. Left car clean. Polite personnel and clean facilities.,liked the kiosk check in and appointment access. Thanks completion. Left car clean. Polite personnel and clean facilities.,liked the kiosk check in and appointment access. Thanks More
I purchased a cpo 2017 330e from Otto at BMW of Honolulu. The negotiation and processing of the transaction was professional and courteous. I highly recommend this dealership. The negotiation and processing of the transaction was professional and courteous. I highly recommend this dealership. More
Excellent customer service I took the car for oil change . they did the oil change, but also they checkked the car for any other issues, including the tires. everything was cove I took the car for oil change . they did the oil change, but also they checkked the car for any other issues, including the tires. everything was covered under the warranty. When i picked up the car it was very clean. More