
BMW of Honolulu
Honolulu, HI
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It's unfortunate that this is the only BMW dealership on island and they know it. Seems like there is no attention to detail with work performed. Also if you have an extended warranty, they will milk it for island and they know it. Seems like there is no attention to detail with work performed. Also if you have an extended warranty, they will milk it for all its worth instead of fixing what they know is the real issue! More
Provides outstanding service to BMW customers/owners. Service Specialists outstanding in all aspects as well. I have never been unhappy with the quality, workmanship, work ethics of a customers/owners. Service Specialists outstanding in all aspects as well. I have never been unhappy with the quality, workmanship, work ethics of any/all employees!! 🙌 More
Excellent service. Friendly staff. Awesome vibe. A thorough inspection of my car was completed in a timely manner with a video attachment of the inspection. thorough inspection of my car was completed in a timely manner with a video attachment of the inspection. More
Michael, was very professional in his duties as a salesperson, and he respected our concerns. We were very pleased with how he navigated the sales of our car. Will refer him to our friends who are salesperson, and he respected our concerns. We were very pleased with how he navigated the sales of our car. Will refer him to our friends who are interested in buying a BMW. More
Very first visit to BMW of Honolulu, my customer rep was Jonah Cling. Jonah displayed the highest level of professionalism and integrity. Jonah went above and beyond what I originally came for service. H Jonah Cling. Jonah displayed the highest level of professionalism and integrity. Jonah went above and beyond what I originally came for service. His attentiveness towards my needs will be the reason I come back to BMW of Honolulu. More
BMW of Honolulu was very professional! All personnel were courteous and polite! It was an enjoyable experience looking for the right car for us and dealing with everyone that made it work. My sincere appreci courteous and polite! It was an enjoyable experience looking for the right car for us and dealing with everyone that made it work. My sincere appreciation to everyone at BMW Honolulu! More
Pleasant atmosphere in entire facility with courteous and attentive salespersons. Willing to help without being pushy. Doesn’t try to get you buy more than you want attentive salespersons. Willing to help without being pushy. Doesn’t try to get you buy more than you want More

Great experience! Wonderful customer service and genuine care from our salesman, Mikey Castaneda. Overall, a great experience with BMW Honolulu! We would have lik Wonderful customer service and genuine care from our salesman, Mikey Castaneda. Overall, a great experience with BMW Honolulu! We would have liked the person who detailed the car to take their time to check and make sure the car was completely cleaned before turning it over to the customer (4 stars). More

I had a marvelous and enchanting experience at BMW Honolulu because Michael Castaneda made the process to lease another BMW very smooth, pleasant, and friendly. Thank you very much Mickey for helping Honolulu because Michael Castaneda made the process to lease another BMW very smooth, pleasant, and friendly. Thank you very much Mickey for helping me to lease a new BMW that I love and enjoy driving. More
Great experience,great sales staff and help,first time experience better than some other dealerships in the past.Terrence Ching was great very helpful,thank you ! experience better than some other dealerships in the past.Terrence Ching was great very helpful,thank you ! More