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BMW of Honolulu

Honolulu, HI

4.7
466 Reviews

777 Kapiolani Blvd

Honolulu, HI

96813

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Showing 466 reviews

March 13, 2021

It's unfortunate that this is the only BMW dealership on island and they know it. Seems like there is no attention to detail with work performed. Also if you have an extended warranty, they will milk it for More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jimmy
February 25, 2021

Provides outstanding service to BMW customers/owners. Service Specialists outstanding in all aspects as well. I have never been unhappy with the quality, workmanship, work ethics of a More

by lilamatsumoto8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gimie Mendez
February 23, 2021

Excellent service. Friendly staff. Awesome vibe. A thorough inspection of my car was completed in a timely manner with a video attachment of the inspection. More

by Switz46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kanda and Jay (service technician)
February 18, 2021

Michael, was very professional in his duties as a salesperson, and he respected our concerns. We were very pleased with how he navigated the sales of our car. Will refer him to our friends who are More

by rjbegonia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castaneda
February 11, 2021

Very first visit to BMW of Honolulu, my customer rep was Jonah Cling. Jonah displayed the highest level of professionalism and integrity. Jonah went above and beyond what I originally came for service. H More

by smithiimel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonah Cling
February 03, 2021

BMW of Honolulu was very professional! All personnel were courteous and polite! It was an enjoyable experience looking for the right car for us and dealing with everyone that made it work. My sincere appreci More

by William King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Gibson-Gebeaur
February 03, 2021

Pleasant atmosphere in entire facility with courteous and attentive salespersons. Willing to help without being pushy. Doesn’t try to get you buy more than you want More

by Mellow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Sterling
August 06, 2020

Great experience! Wonderful customer service and genuine care from our salesman, Mikey Castaneda. Overall, a great experience with BMW Honolulu! We would have lik More

by Hawaiiinsightbuilders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castaneda
August 05, 2020

I had a marvelous and enchanting experience at BMW Honolulu because Michael Castaneda made the process to lease another BMW very smooth, pleasant, and friendly. Thank you very much Mickey for helping More

by Rochecognition
Recommend Dealer
Yes
Employees Worked With
Mike Castaneda
July 25, 2020

Great experience,great sales staff and help,first time experience better than some other dealerships in the past.Terrence Ching was great very helpful,thank you ! More

by a.lau33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Ching
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