BMW of Honolulu

Rick Kanda did an excellent job as service advisor & service was done well & completed professionally. Kept me informed of progress and came in on his day off to contact me to advise progress! Price service was done well & completed professionally. Kept me informed of progress and came in on his day off to contact me to advise progress! Price for repair of service by BMW is on the high side. Analysis of what was wrong with the vehicle was extensive and well done. More

Doug, my salesman and the people from BMW Honolulu were very helpful while I compared the luxury auto market before deciding to purchase my BMW. They allowed me to test drive and answer most of my questio very helpful while I compared the luxury auto market before deciding to purchase my BMW. They allowed me to test drive and answer most of my questions. More

Excellent friendly professional people. They listened to customer’s situation.. Job well done. Very pleasant eole customer’s situation.. Job well done. Very pleasant eole More

Friendly service and dedication to ensuring the customer is fully satisfied. Jonah has been particularly helpful during several service requests. is fully satisfied. Jonah has been particularly helpful during several service requests. More

Advisor was very good as well as the senior advisor. The only negative experience I had when servicing my BMW was the person that checks you in. Very negative remarks. only negative experience I had when servicing my BMW was the person that checks you in. Very negative remarks. More

My experience was top notch. It was such a professional environment and everything was explained and done in a timely matter. Patrick was great and really went above and beyond to help me out and was profe environment and everything was explained and done in a timely matter. Patrick was great and really went above and beyond to help me out and was professional!! More

A seamless and stress-free leasing process. I highly recommend BMW of Honolulu to anyone looking to lease or buy their next car. recommend BMW of Honolulu to anyone looking to lease or buy their next car. More

My friend recommended that I go and see Daquan Watts at BMW of Honolulu because my lease for my car would be up in December. I’ve never had a BMW before, and it was a bit intimidating walking in but Daquan BMW of Honolulu because my lease for my car would be up in December. I’ve never had a BMW before, and it was a bit intimidating walking in but Daquan immediately made me feel very comfortable. He let me test drive a couple of vehicles, and went over numbers with me. I never felt any pressure about being talked into anything. He answered all of my questions with honesty and I knew he wasn’t just seeing me as just another customer. I felt like I was talking to a friend the whole time I was there. I let him know that my lease with my car would be up on December 8th, and he told me my BMW would arrive on time. To my surprise it arrived at least 2 weeks ahead of schedule. When I went to pick up my vehicle I saw Dennis Ivankin the Sales Manager/Finance, he was just as easy going, professional, and nice as Daquan was. These two men made this experience the best ever! BMW of Honolulu is the best. My only regret is not becoming a customer earlier! More

Quick service. Came in for a brake sensor warning light and oil change, able to reset light and get me back on the road! and oil change, able to reset light and get me back on the road! More

A pleasant experience from scheduling to post service check out. Friendly. Helpful. Courteous. Good communication. Top notch customer service! check out. Friendly. Helpful. Courteous. Good communication. Top notch customer service! More