BMW of Honolulu

They denied my warranty and they blaming the tune that was installed 1 year and half ago. The tune doesn’t even in the car for 3 days before they installed the MPPSK. BMW doesn’t accept the fact that ther was installed 1 year and half ago. The tune doesn’t even in the car for 3 days before they installed the MPPSK. BMW doesn’t accept the fact that there is a quality issue in the B58 engine PCV system. I will never go back on this dealer again, very frustrating. They have my car for 3 weeks and called me after 3 weeks that warranty is denied. I’ve been loyal with them truthfully but because of what happened I will not go back again in here. They just telling me because of the tune but they cannot even explain what the root cause. More

Yvette Simoes is their best service advisor. She's the reason I keep driving a BMW. She's the reason I keep driving a BMW. More

Service department is top notch. Well organized and good follow through. Kaimana I’m particular is great to work with - 5 stars. Well organized and good follow through. Kaimana I’m particular is great to work with - 5 stars. More

Great place to get a car. Great service and friendly staff. Very happy with everything. Great service and friendly staff. Very happy with everything. More

Terrence Ching is a top-notch salesperson, got me the exact car I wanted, got it fast, and ironed out potential problems I had with trading in my old Bimmer. He is a true professional dedicated to treat exact car I wanted, got it fast, and ironed out potential problems I had with trading in my old Bimmer. He is a true professional dedicated to treating his clients the right way. And I’m super happy with my new 540i M-Sport! More

Rick was good, they took care of the problem. Very easy and fast. Only issue is with BMW and not the service tech. They changed a tire that needed to be changed. I then went to change the other three and fast. Only issue is with BMW and not the service tech. They changed a tire that needed to be changed. I then went to change the other three tires and found out that BMW charged me twice what I would pay outside for the same exact tire. Double, seems a little much.. I will never buy a tire from BMW ever again! More

Service Writer Kainoa Morita was very courteous met our request, Upon pick up car was waiting for us to drive home request, Upon pick up car was waiting for us to drive home More

My service advisor, Rick, was awesome. He helped me with servicing my car in a timely manner and kept me updated with how things were going. My car was completed and cleaned before the estimated time! Mah servicing my car in a timely manner and kept me updated with how things were going. My car was completed and cleaned before the estimated time! Mahalo BMW of Honolulu! More

I receive awesome service everytime I need something done and it’s always a quick turnaround!!! and it’s always a quick turnaround!!! More