BMW of Honolulu

It is the least professional dealership I have ever worked with. They didn’t seem as helpful since I wasn’t looking at a brand new BMW. The vehicle wasn’t prepped properly. worked with. They didn’t seem as helpful since I wasn’t looking at a brand new BMW. The vehicle wasn’t prepped properly. More

First time BMW buyer. Excellent performance vehicle, but the salesperson we have has been extremely helpful and responded to all our needs after the purchase. Excellent performance vehicle, but the salesperson we have has been extremely helpful and responded to all our needs after the purchase. More

Great vehicle service, courtesy and attention to customer satisfaction. Convenient appointment scheduling to meet customers calendar satisfaction. Convenient appointment scheduling to meet customers calendar More

I only have done business with the service & parts departments @ Honolulu BMW. & these departments have met the BMW standard in both departments!!!! I have been blessed to have had wonderful parents t departments @ Honolulu BMW. & these departments have met the BMW standard in both departments!!!! I have been blessed to have had wonderful parents that provided only the best(BMW’s) for me throughout their time here on earth. Ever since their passing’s BMW’s have been the furthest thing from my mind. One day I was walking my dog , I glanced over & there she was my old roadster that I had 22 years before was for sale. That furthest thought became reality! I went home called the number & bought it! I just had my full circle moment. So after driving the ABS light was on, of course it’s going to be the sensor in my mind but no the ABS comp was out. You guys told me 4488 to have it installed. I about cried. I found the part & labor elsewhere. So got it done w/ the other guys. So now I let Honolulu BMW service my Baby @ any chance possible because the old roadster is a classic in my eyes..& requires Honolulu BMW’’s TLC to keep it performing to the BMW standard. & the complimentary car wash is just the icing on the cake! This is the last car I’m ever going to purchase. So I love taking care of it when I can afford servicing it! The Employees that need to be recognized within the company are Kaimana the service writer, extremely knowledgeable & professional, the Service Mgr.Sean Clizbe, that will send me email promotions the only way I can step foot in their again. A brilliant Mgr.& both those guys are true assets for H. B.M.W.!!! & the parts people that need to be recognized are Chris & Josh too extremely helpful & professional too. Mahalo🤙 To setting the BMW standards even making it available for someone that doesn’t have the $$$$. To spend more time in there like I want to . But both departments are excellent w/an awesome team. Sincerely,DW More

Took car in for servicing, Kainoa was friendly and professional and work was completed quickly. professional and work was completed quickly. More

Efficient courteous timely pleasant great car wash provided gratis All personnel encountered pleasant and informative provided gratis All personnel encountered pleasant and informative More

I am very satisfied with the experience. They were very professional. Nathan Henman was extremely helpful. They were very professional. Nathan Henman was extremely helpful. More

Service is excellent. Very professional salespeople always knowledgeable and straightforward. Will always buy cars from that deslership Very professional salespeople always knowledgeable and straightforward. Will always buy cars from that deslership More

They did a great job. One thing they could improve: when I called to book a service appointment to have new tires put on, they asked me to call to make sure that they had One thing they could improve: when I called to book a service appointment to have new tires put on, they asked me to call to make sure that they had the tires in stock. I felt they should be able to do that for me. Then when I called back, I had to call several times to get hold of someone. More

Had car in for service. It was excellent as usual. The Service Department never disappoints. It was excellent as usual. The Service Department never disappoints. More