BMW of Honolulu
Honolulu, HI
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Service is excellent. Very professional salespeople always knowledgeable and straightforward. Will always buy cars from that deslership Very professional salespeople always knowledgeable and straightforward. Will always buy cars from that deslership More
They did a great job. One thing they could improve: when I called to book a service appointment to have new tires put on, they asked me to call to make sure that they had One thing they could improve: when I called to book a service appointment to have new tires put on, they asked me to call to make sure that they had the tires in stock. I felt they should be able to do that for me. Then when I called back, I had to call several times to get hold of someone. More
I always get the best customer service from my service advisor, Kainoa, and all the people in the service department. They are professional, knowledgeable, and patient. They always keep me informed about advisor, Kainoa, and all the people in the service department. They are professional, knowledgeable, and patient. They always keep me informed about the service of my car. More
We had a horrible experience with this company. We were all ready to purchase an SUV when we sat down to do the paper work and they pulled the old Bait and switch on us. We left immediately and fou We were all ready to purchase an SUV when we sat down to do the paper work and they pulled the old Bait and switch on us. We left immediately and found our new car at a reputable dealer Mercedes Benz. More
My service appointment was handled promptly and efficiently. My Service Advisor Gimie answered all my questions and had my car ready well before the time requested. BMW of Honolulu's customer servi efficiently. My Service Advisor Gimie answered all my questions and had my car ready well before the time requested. BMW of Honolulu's customer service is excellent. More
Courteous, responsive to requests. Very professional and friendly atmosphere on campus. This was my first time to visit this dealership, kudos to Patrick Bailey! Great service Very professional and friendly atmosphere on campus. This was my first time to visit this dealership, kudos to Patrick Bailey! Great service More