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BMW of Honolulu

Honolulu, HI

4.6
462 Reviews

777 Kapiolani Blvd

Honolulu, HI

96813

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Showing 462 reviews

March 19, 2023

Great service from check in through pickup. Staff was friendly and very customer-service oriented, even if understaffed. More

by LF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Uchida
March 09, 2023

Excellent service agent, outstanding mechanic, outstanding first for this car, which came with some computer problems More

by colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not on list?!
March 04, 2023

Check-in was smooth and quick. Justin was super friendly and communicated what was going to be done and how long my car service was going to take. The shuttle driver, Evan, is a fu More

by Kingpossum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Evan and Alex
February 18, 2023

Bmw of Honolulu provides Great service and good communication. They were Easy to work with. More

by Mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvette Simoes
February 18, 2023

I was pleasantly impressed by the girl who did the car loaner. She was very pleasant and explained everything well. As for William Bulosan , he was very courteous and kept me informed of what I needed More

by Mele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Bulosan
February 15, 2023

Always above and beyond service and BMW car knowledge by Brett Kami. Also Judy and Gimme and staff! More

by Claire.AREAA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judy Weissman, Gimme Mendez, Obren Vransevis, Brett Kami
Feb 15, 2023 -

Claire.AREAA responded

Thank you for all your great service throughout the years!

February 14, 2023

Bad service. Sales people haggle a lot instead of trying to sell at a fair price up front. Service dept . will try hard not to cover items covered by warranty. More

by GWDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
February 05, 2023

We all know the car sells itself. Smart cars great! We all are still learning. Service people are nice. Opportunity to update the maint.service helped and was done. Yes we wo More

by kat
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
service writer
January 31, 2023

Great service good job done thank you so much of the service adviser I got my car done as expected More

by Ting Connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvette Simoes
January 23, 2023

Customer service awesome timely matter enjoyed the price savings! Advisor kept me updated on the progress of the vehicle. More

by Lyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geri Mendez
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