Back

BMW of Henderson - Service Center

Henderson, NV

4.7
453 Reviews

453 Reviews of BMW of Henderson - Service Center

Sort by
October 31, 2023

Matt was exceptional through out this whole process and kept me very informed. Sometimes multiple updates throughout each day. The service he provided me is second to none and very rare in todays world. He More

by Jimmy.kiessling
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Nov 03, 2023 -

BMW of Henderson responded

Hi Jimmy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

Always a pleasure. No suprises. Staff is verry helpfull. My car is fixed right everytime. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian, steven
Nov 02, 2023 -

BMW of Henderson responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 27, 2023

My service advisor Kyle is awesome! !! I have dealt with him for years now and is always very punctual. Very friendly and knowledgeable. Will definitely stay with the Henderson store. More

by chrisgndy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 28, 2023 -

BMW of Henderson responded

Hi, we are pleased to hear you had such a positive experience with us! Thank you, and have a fantastic day!

October 27, 2023

My service advisor, Jennifer Mitchell, was polite, professional, knew exactly what the issues were and explained them clearly to me. She answered all my questions and she presented herself in the hig More

by Dave Alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Mitchell and Codie (Service Technician)
Oct 31, 2023 -

BMW of Henderson responded

Hi Dave, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

October 25, 2023

service is ok but their charges are so outrageous. Facility is clean and enviting and easy to find. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Oct 28, 2023 -

BMW of Henderson responded

Hi Joe, thank you for taking the time to share your feedback with us. We would like the opportunity to address your concerns. Please reach out to us directly at (702) 570-0278 when you have a chance. Thank you, and we look forward to hearing from you.

October 24, 2023

Was lied to about the 535i certified pre owned I purchased. So I did the only thing I can do I switched brands to Toyota. We paid cash and purchased a brand new suv hybrid from them. I will make s More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg was polite the rest POMPOUS .
Oct 28, 2023 -

BMW of Henderson responded

Hi, we are deeply disappointed by your experience at BMW of Henderson. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 570-0278 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Oct 28, 2023 -

JT responded

Nothing to talk about i purchased a BMW and financially was a HUGE mistake. I would NOT recommend ANYONE buying a BMW especially from a dealer whos finance salesperson LIED to my face!! We purchased a Hybrid from Findlay Toyota and we paid cash . We are DONE with BMW.

October 23, 2023

Service is amazing at BMW dealership in Henderson, they have great service when come to diagnostic service, I really recommend to visit BMW Henderson and come see Jacob to for your car service. Thank you More

by judyrivera82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ormonde
Oct 26, 2023 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Henderson and we hope to be of service again in the future.

October 23, 2023

Great Service. Mr. Greg Mercer was Extremely Excellent and walked me through what needed to be done to my car AND the condition of my car. More

by edwardsdiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Mercer
Oct 26, 2023 -

BMW of Henderson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 20, 2023

Jacob Ormonde in the service department was very helpful and responsive! He communicated throughout the process and kept me updated on the turnaround time and expectation of out of pocket costs. More

by melbolda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Ormonde
Oct 23, 2023 -

BMW of Henderson responded

Hi Melbolda, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 19, 2023

The staff is always amazing. My car was done in less than an hour. Another great experience More

by tiffleeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Oct 21, 2023 -

BMW of Henderson responded

Hi, we are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

...
6
...