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BMW of Henderson - Service Center

Henderson, NV

4.7
453 Reviews

453 Reviews of BMW of Henderson - Service Center

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August 17, 2021

People must have been dealing with a different Christian Mandapat than I am. He supposedly ordered a part but I can't confirm it. He wasn't there when I picked up my car because he left early. I have cal More

by BrkrDave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Manapat
Aug 18, 2021 -

BMW of Henderson responded

Hi, we are deeply disappointed by your experience at BMW of Henderson. Please call our General Manager at (702) 570-0278 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

Aug 19, 2021 -

BrkrDave responded

I called the number. After five minutes or so on hold, I was disconnected by your system. I called again and have now left a message for Ronny Molina. I tried to speak with Eric Zieigenbein but couldn't get through to him either.

August 16, 2021

The people in the dealership are very nice. Quality coming in and out of service is very much depending upon knowing the right person in service who really cares about your car, not just getting the jo More

by epstearns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian
Aug 18, 2021 -

BMW of Henderson responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

August 16, 2021

It's always fast and easy process and every one is respectful and very helpful in this dealership. More

by Yasaman2083
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Grossardt
Aug 18, 2021 -

BMW of Henderson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2021

Christian Mandapat is very courteous and very service oriented individual. And also the staffs are very friendly. They make you feel at home. I have four of my tires replaced, the only hiccup is that More

by eddiedulay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Mandapat
Aug 16, 2021 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 14, 2021

They have excellent customer service every time I have been there! More

by jamiewilliams442
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hayes
Aug 16, 2021 -

BMW of Henderson responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 13, 2021

Great service, Emmanuel Diaz went above and beyond to make sure I’m happy with the service. More

by Drjnassar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Diaz
Aug 16, 2021 -

BMW of Henderson responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 10, 2021

It was very easy to make a routine service appointment. Manny was very friendly and quick to get our paperwork in order to get started. Highly recommend BMW of Henderson. More

by fran walker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel Diaz
Aug 16, 2021 -

BMW of Henderson responded

Hi Fran, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of BMW of Henderson and we hope to be of service again in the future.

August 09, 2021

I came in to BMW to get my airbags replaced in my old e46 on a recall & Ian treated me like I had a brand new car. AMAZING CUSTOMER SERVICE!!! Thank You! More

by Pooliem69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian
Aug 16, 2021 -

BMW of Henderson responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at BMW of Henderson!

August 06, 2021

Kyle was amazing at assisting me and Highly recommend him. Ill definately look forward to working with him again. Very attentive and fulfilled my every request. Thank you Kyle More

by Sammy_1607
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Aug 17, 2021 -

BMW of Henderson responded

We appreciate you taking the time to leave us a response. We appreciate your recommendation of BMW of Henderson and we hope to be of service again in the future.

August 06, 2021

I always take my cars to Henderson BMW. I have always been impressed with their service department. Kyle is great to work with. David Durrill, the general manager, runs an outstanding operation. More

by Bret from Boulder City
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 17, 2021 -

BMW of Henderson responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you for the review! Have a great day.

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