BMW of Henderson - Service Center

They have excellent customer service every time I have been there! been there! More

Great service, Emmanuel Diaz went above and beyond to make sure I’m happy with the service. make sure I’m happy with the service. More

It was very easy to make a routine service appointment. Manny was very friendly and quick to get our paperwork in order to get started. Highly recommend BMW of Henderson. Manny was very friendly and quick to get our paperwork in order to get started. Highly recommend BMW of Henderson. More

I came in to BMW to get my airbags replaced in my old e46 on a recall & Ian treated me like I had a brand new car. AMAZING CUSTOMER SERVICE!!! Thank You! on a recall & Ian treated me like I had a brand new car. AMAZING CUSTOMER SERVICE!!! Thank You! More

Kyle was amazing at assisting me and Highly recommend him. Ill definately look forward to working with him again. Very attentive and fulfilled my every request. Thank you Kyle him. Ill definately look forward to working with him again. Very attentive and fulfilled my every request. Thank you Kyle More

I always take my cars to Henderson BMW. I have always been impressed with their service department. Kyle is great to work with. David Durrill, the general manager, runs an outstanding operation. been impressed with their service department. Kyle is great to work with. David Durrill, the general manager, runs an outstanding operation. More

Every time I need to utilize this dealership, I have a great experience. My service rep Daniel went out of his way to help me. great experience. My service rep Daniel went out of his way to help me. More

Christian (Ian) was a fabulous service advisor and went above and beyond to be sure that I was happy and understood all services provided. I appreciate him very much. above and beyond to be sure that I was happy and understood all services provided. I appreciate him very much. More

I arrived for routine service on time, my car did not go back to the service area for another 45 mins. My service associate seemed new or inexperienced. He presented me with a $750 estimate for 40,000 mile back to the service area for another 45 mins. My service associate seemed new or inexperienced. He presented me with a $750 estimate for 40,000 mile service on my 2017 X1, I had to inform him I have extended service maintenance agreement and my visit should be "free". He came back with a $500 estimate and I had to inform him I would not be paying a dime, I already paid for expensive extended service, and please get it started soon because I would have to wait in their lobby. I arrived at 9:45am, I was out at approx. 2:00 pm. Seems to me they schedule too many cars at once, there were many service advisors walking about, it all should have gone smoother and quicker. The waiting area was clean and the cleaning lady was awesome! "Beverage Bar" is sadly lacking. More

I dealt with Christian before he has always tried his best to accommodate my family the best he could no matter what was going on. best to accommodate my family the best he could no matter what was going on. More