BMW of Henderson - Service Center

Pleasant, courteous, knowledgeable and friendly staff. Very satisfied with level of service both for potential purchase and repair needs. Ian Mandapat (Service Advisor) highly recommended. Very satisfied with level of service both for potential purchase and repair needs. Ian Mandapat (Service Advisor) highly recommended. More

I had my 2020 x5 detailed...the person responsible was a perfectionist and I thought I had a new car! Give this guy a raise! perfectionist and I thought I had a new car! Give this guy a raise! More

Everybody from the detailers to the service writers and the technicians are very professional. They take pride in their work and it shows with the cleanliness of the work place and the vehicles they servic the technicians are very professional. They take pride in their work and it shows with the cleanliness of the work place and the vehicles they service being returned cleaner than they were brought in. More

The service was complete and high quality. I was pleased with the follow up and the tech with the follow up and the tech More

Manny was awesome - very friendly, offered solutions and got me out the door as promised - happy to do business with Henderson BMW and will tell our friends! got me out the door as promised - happy to do business with Henderson BMW and will tell our friends! More

Great experience. Daniel Grossardt was professional and very thorough. I’d be happy to work with him again. very thorough. I’d be happy to work with him again. More

People must have been dealing with a different Christian Mandapat than I am. He supposedly ordered a part but I can't confirm it. He wasn't there when I picked up my car because he left early. I have cal Mandapat than I am. He supposedly ordered a part but I can't confirm it. He wasn't there when I picked up my car because he left early. I have called him twice without a return call. I used to work with Chris Fox. I am sorry he is not there any longer. I bought my car at this dealership and will be calling the Service Manager about my parts order and finding a different advisor. More

It's always fast and easy process and every one is respectful and very helpful in this dealership. respectful and very helpful in this dealership. More

The people in the dealership are very nice. Quality coming in and out of service is very much depending upon knowing the right person in service who really cares about your car, not just getting the jo coming in and out of service is very much depending upon knowing the right person in service who really cares about your car, not just getting the job done. Unfortunately I believe that the intake professionals are not as thorough as the actual technicians in terms of making sure that everything is completed. More

Christian Mandapat is very courteous and very service oriented individual. And also the staffs are very friendly. They make you feel at home. I have four of my tires replaced, the only hiccup is that oriented individual. And also the staffs are very friendly. They make you feel at home. I have four of my tires replaced, the only hiccup is that the service person who replaced my tires forgot to reset the Tire Pressure Monitor (TPM). Other than that everything is satisfactory. More