BMW of Henderson - Service Center
Henderson, NV
453 Reviews of BMW of Henderson - Service Center
Very professional demeanor. Very helpful. Explained in detail everything that had to be done on my vehicle and why it needed to be done. Very helpful. Explained in detail everything that had to be done on my vehicle and why it needed to be done. More
Gregory Mercer with the service team was awesome, helpful, and respectful. Great service! I suggest you provide loaners to qualified and loyal customers like me. Thank you. helpful, and respectful. Great service! I suggest you provide loaners to qualified and loyal customers like me. Thank you. More
Scheduled appointment was on time and work performed satisfactorily. Everyone was polite and professional. The wait was shorter than expected. satisfactorily. Everyone was polite and professional. The wait was shorter than expected. More
Albert Fantone (our service advisor) was excellent! He took care of us in a very professional and friendly manner. Realizing that our repairs might take several days, Albert got us a very nice loaner He took care of us in a very professional and friendly manner. Realizing that our repairs might take several days, Albert got us a very nice loaner car which completely relieved the stress of living without our car for days. During the repair process, Albert realized that another part needed to be replaced that was not on the original estimate. I was very surprised and pleased to find out that this was done at no extra cost to us even though the part costs hundreds of dollars. I applaud the integrity and professionalism of the service department and would recommend them to anyone. More