BMW of Henderson - Service Center

Brought my 535d in for a major fuel system repair. Christian and Steve were very helpful, knowledgeable, and professional. The work was completed much faster than expected. I would highly recommend Christian and Steve were very helpful, knowledgeable, and professional. The work was completed much faster than expected. I would highly recommend bringing your BMW to this dealership. I will be back for all future service needs. More

I have one complaint which is not about the service done nor about any person. The complaint is about the amount of time it took to service my car. I waited for over three hours for my car to be completed nor about any person. The complaint is about the amount of time it took to service my car. I waited for over three hours for my car to be completed. Do “first services” or all services take that amount of time? More

Great staff, they communicated the issues about my car and set me up with a rental until my car was later completed that day.All staff from the garage to the office were friendly and helpful. Thank you Ke and set me up with a rental until my car was later completed that day.All staff from the garage to the office were friendly and helpful. Thank you Keven for making my experience a good one. This was my first time at this dealership and I will be returning for any future maintenance. Oh and the video that the mechanic provides in a text is awesome and it provides confidence that they are concerned about MY car and sharing that walk thru with me was great. Thanks BMW More

My service dude Christian rocks! Even though there was no lender cars, he got me in at 7am and I was out in an hour and a half. So grateful, as I had an appointment to get to. He always explains what needs d lender cars, he got me in at 7am and I was out in an hour and a half. So grateful, as I had an appointment to get to. He always explains what needs done before and after service. He makes me feel I have been taken care of instead of taken advantage of, and, as a single woman, that is of the utmost importance to me! To feel I have not been taken advantage of, and to know my car is running at peak condition is everything to me! I love my B! It makes my day everyday! I am happiest when driving my car, and Christian makes sure my car delivers!!! Thank you Christian for another stellar service appointment!!! See you next year! More

I always get my car serviced at BMW of Henderson because they are professional and do what they say. they are professional and do what they say. More

Waited 25 mins for assigned advisor, after inquiring another advisor went out of his way to take care of me, even arranging for a ride home another advisor went out of his way to take care of me, even arranging for a ride home More

Our service advisor, Emmanuel Diaz, is terrific. Always goes the extra mile to make sure all work is done properly and to our satisfaction. He is an asset to the Henderson dealership. goes the extra mile to make sure all work is done properly and to our satisfaction. He is an asset to the Henderson dealership. More

Kyle was professional and friendly. describing all service items, as well as predicting the amount of time necessary for the service completion service items, as well as predicting the amount of time necessary for the service completion More

Service is impeccable, BMW of henderson is top notch and will continue to purchase my cars from them. will continue to purchase my cars from them. More

Daniel was very professional and informative. He took great care of me and Mamba. Bravo!! great care of me and Mamba. Bravo!! More