BMW of Henderson - Service Center
Henderson, NV
453 Reviews of BMW of Henderson - Service Center
Check in was quick, they took my early morning appointment without issue. Had the car processed within 1/2 hour. However, Service did not call me when the service was complete. I showed up unan appointment without issue. Had the car processed within 1/2 hour. However, Service did not call me when the service was complete. I showed up unannounced. The Service agent that helped us finalize the pick up and payment was not the same agent as in the morning. He was quick and professional. Explaining clearly what was done to the vehicle. More
No Comunication from the dealer service department. Left messages and didn’t get an answer for a whole week. The car stayed at the shop for two weeks before they even contacted the extended warranty. Very b messages and didn’t get an answer for a whole week. The car stayed at the shop for two weeks before they even contacted the extended warranty. Very bad service. More
Not happy about the tire issue with my car. Brought car in for new tire second tire doing sane thing now I have to go back to dealership last time I had to wait 3 days for a tire in for new tire second tire doing sane thing now I have to go back to dealership last time I had to wait 3 days for a tire More
Car sales… A+, The service dept…. Needs work!——I ALWAYS Car sales… A+, The service dept…. Needs work!—— I ALWAYS have to send my vehicle back to have the “VIP” car wash done over because they do a terrible Car sales… A+, The service dept…. Needs work!—— I ALWAYS have to send my vehicle back to have the “VIP” car wash done over because they do a terrible job. This complimentary service was offered at the time of my vehicle purchase. I just want what was “promised” to me…. quality service that upholds the BMW name. More
This was my second service since I bought my car and second appointment with Ian and both Ian and the dealership is awesome. I am very satisfied so far and will continue to use Ian as my service advisor second appointment with Ian and both Ian and the dealership is awesome. I am very satisfied so far and will continue to use Ian as my service advisor everytime. More