BMW of Henderson - Service Center
Henderson, NV
449 Reviews of BMW of Henderson - Service Center
Not happy about the tire issue with my car. Brought car in for new tire second tire doing sane thing now I have to go back to dealership last time I had to wait 3 days for a tire in for new tire second tire doing sane thing now I have to go back to dealership last time I had to wait 3 days for a tire More
Car sales… A+, The service dept…. Needs work!——I ALWAYS Car sales… A+, The service dept…. Needs work!—— I ALWAYS have to send my vehicle back to have the “VIP” car wash done over because they do a terrible Car sales… A+, The service dept…. Needs work!—— I ALWAYS have to send my vehicle back to have the “VIP” car wash done over because they do a terrible job. This complimentary service was offered at the time of my vehicle purchase. I just want what was “promised” to me…. quality service that upholds the BMW name. More
This was my second service since I bought my car and second appointment with Ian and both Ian and the dealership is awesome. I am very satisfied so far and will continue to use Ian as my service advisor second appointment with Ian and both Ian and the dealership is awesome. I am very satisfied so far and will continue to use Ian as my service advisor everytime. More
My BMW has low mileage but needed the annual oil/filter check Also did other smaller checks AND carefully went over the electrical system ~ it needed a onceover! Appreciated the attention although the check Also did other smaller checks AND carefully went over the electrical system ~ it needed a onceover! Appreciated the attention although the entire process took 5+ hours! Hoping all goes well over the next year ~ only drive about 2000 miles a year. Kevin, service agent, was very helpful and friendly THANKS!!! More
Dropping the car off and the service we had no problems. But we had two problems. After dropping the car off we called the next day because we did not get an estimate when it would be finished. Customer ser But we had two problems. After dropping the car off we called the next day because we did not get an estimate when it would be finished. Customer service rep said we transfered us to Seevice and no one answered we left a message and no one ever called back. Then when we do get the car it's dirty. Then the driver says do you want the car washed? Hello! Yes we want it washed. I have never been to a higher end dealership and they gave me my car back dirty. Then we had to wait another 20 mins. More