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BMW of Henderson - Service Center

Henderson, NV

4.6
449 Reviews

449 Reviews of BMW of Henderson - Service Center

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November 29, 2021

Ian Mandapat provided excellent service, only thing I didnt know that my car would be left overnight but it was ok since I had no scheduled events. More

by Chensonb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 03, 2021 -

BMW of Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 28, 2021

The dealership did there best to get all the parts and do the repairs in a timely manner. The staff are very friendly and professional even had vary nice loaner car for us. More

by Cmorgala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel Dias, Sydney Thorp
Dec 03, 2021 -

BMW of Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 25, 2021

Great place to do business. Have had only good experiences when I’ve brought me vehicle in for service More

by flynxman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Chavis
Dec 03, 2021 -

BMW of Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 24, 2021

Excellent friendly service. Kevin, is very kind and helpful. I highly recommend Henderson Bmw Service Center. More

by eftan787
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Pietsch
Nov 26, 2021 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Henderson and we hope to be of service again in the future.

November 19, 2021

Quality service in a timely manner. They keep in contact with you so you are not in the gray. I won't speak about the price but for the quality the vehicle provides, I won't complain. More

by ThatguyZak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Villatoro
Nov 22, 2021 -

BMW of Henderson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 19, 2021

we arrived on time, service of vehicle fine, will return for the next vehicle service More

by BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 22, 2021 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 18, 2021

Service writer Daniel G. Bent over backwards to help with an issue that we had with our new 330I. Thanks. More

by DChris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel G.
Nov 22, 2021 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 10, 2021

Check in was quick, they took my early morning appointment without issue. Had the car processed within 1/2 hour. However, Service did not call me when the service was complete. I showed up unan More

by Paesano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel, and another fellow for pick up
Nov 14, 2021 -

BMW of Henderson responded

Hi Paesano, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 06, 2021

No Comunication from the dealer service department. Left messages and didn’t get an answer for a whole week. The car stayed at the shop for two weeks before they even contacted the extended warranty. Very b More

by Muli04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Grossardt
Nov 08, 2021 -

BMW of Henderson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 570-0278 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 06, 2021

Excellent service and great service guy, Daniel Grossardt. Service was quick and efficient. Very clean waiting area. More

by Mscurrie3808
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Grossardt
Nov 08, 2021 -

BMW of Henderson responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

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