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BMW of Henderson - Service Center

Henderson, NV

4.7
453 Reviews

453 Reviews of BMW of Henderson - Service Center

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February 18, 2022

amazing, friendly, kind funny just an amazing place with an amazing team Albert was the best this place could ever have More

by rebeccaperez4ever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
albert was the best , Brandon Ahlquist, Jason Hulse, Darell Cox, Michael Turpin, David Archambeault, Matheu Hulse, Cal Granieri, Scott Jones, Bill Elliott, Marco Chavis
Feb 20, 2022 -

BMW of Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 18, 2022

I was in and out in less than two hours. Found the problem and fixed it on my brand new car. Very attentive, amazing customer service. Shoutout to Wyatt at service, so patient and kind. More

by Luiza.b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyatt
Feb 20, 2022 -

BMW of Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2022

Ivan Is an outstanding senior technician. He followed up and making sure that I’m happy with my services. More

by hungly69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Gomez senior technician
Feb 17, 2022 -

BMW of Henderson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. Thank you, and have a fantastic day!

February 15, 2022

Good Service, love the video of the mechanic showing you his work and inspection. My only disappointment is I wish they had kept the body shop on premises, it’s not convenient for someone to have to drive t More

by mmoreno628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Mandapat
Feb 17, 2022 -

BMW of Henderson responded

Hi. We appreciate you taking the time to leave us a response! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2022

Albert Fantone and the team at BMW was extremely helpful and was able to resolve the issue I was experiencing with my brakes, no questions asked. They were able to replace the brake pads, do a full brake in More

by Andy.Haros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Fantone (5 Stars)
Feb 15, 2022 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 11, 2022

Dealership does not have loaners for you to rent due to factory faulty parts unbelievable More

by Raf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
Feb 14, 2022 -

BMW of Henderson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-0278. We hope to hear from you.

February 09, 2022

Flawless! My 750i was finished on time and all work was completed. Kyle communicated very well, was courteous and friendly. I couldn't ask for more. More

by flawless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Maxwell
Feb 12, 2022 -

BMW of Henderson responded

Hi, we appreciate you taking the time to leave us a response. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 06, 2022

Great service, good advice, offering options, the car drives and looks like new after every service. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Mandapat
Feb 08, 2022 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 05, 2022

Very good communication, the service technician came out to explain what was done and addressed my concerns. The courtesy shuttle was there right away to take me home and pick me up when the car was finish More

by David L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle & Glade
Feb 08, 2022 -

BMW of Henderson responded

Hi David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

February 02, 2022

The entire staff is professional and courteous. They always ensure all of my concerns are addressed. More

by CGLV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Maxwell
Feb 07, 2022 -

BMW of Henderson responded

Hi, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

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