BMW of Henderson - Service Center

I was told my car was ready so I told them I will pick it up in 1 1/2 hour. I get there and it wasn’t wash yet and there was a car in front of me so really it’s not ready for pick up. So I told them forget t up in 1 1/2 hour. I get there and it wasn’t wash yet and there was a car in front of me so really it’s not ready for pick up. So I told them forget the wash just give me my car. In hind sight, I probably should have had them wash the car because there was a lot of greasy hand prints from the mechanic. This is not isolated from this visit, I had issues every time I take my car there. More

They do t have their shot together non of them know what their doing I called in advance to have my car diagnosed the women I talked with told me they had time and the diagnostic would only take a couple of their doing I called in advance to have my car diagnosed the women I talked with told me they had time and the diagnostic would only take a couple of hours at best but when I got there the service guy told me I had to leave my car there for a day or two I tried to tell him what I was told and that I’m unable to leave the car with him I have other things that I needed to do but all I got was an attitude from them. I’m new with bmw I bought the car back in October I don’t think I’ll buy another one in fact this whole experience made me question the company overall so I think I’m going to sell the bmw and buy Tesla or something I don’t think I’ll ever buy another bmw again or recommend bmw to anyone. More

Courteous and tries hard to make the customer first. Service advisors are very dedicated in getting the job done right and in a timely manner Service advisors are very dedicated in getting the job done right and in a timely manner More

Christian is a top-notch service advisor, who will go out of his way to help you save money, while giving you professional advice with his extensive knowledge. of his way to help you save money, while giving you professional advice with his extensive knowledge. More

The service at BMW Henderson is excellent and the sales people are fantastic. We have purchased seven BMWs from BMW Henderson and there is a reason why we keep coming back and more importantly why we will people are fantastic. We have purchased seven BMWs from BMW Henderson and there is a reason why we keep coming back and more importantly why we will keep coming back. The sales person we deal with Fairy understands our needs and goes out of her we to meet them and a service representative Ian is also very good and understanding. More

The service advisor Ian is always professional, transparent and attentive. Would recommend to my friends and colleagues. transparent and attentive. Would recommend to my friends and colleagues. More

Good attention and glad that we had a replacement from our life guaranteed Battery in a very good manner our life guaranteed Battery in a very good manner More

Great friendly staff that is very knowledgeable and will always go the extra mile to make sure that you are happy and satisfied. always go the extra mile to make sure that you are happy and satisfied. More