BMW of Henderson - Service Center

I really appreciated Kyle and his willingness to walk me through the damage with my car and all available options. I felt like he was working hard to help me. I appreciated that. through the damage with my car and all available options. I felt like he was working hard to help me. I appreciated that. More

the service advisor AL is phenomenal, he was fast quick and efficient. we will definitely be back. and efficient. we will definitely be back. More

Service advisor explained in detail what needs to be done on my car. I think he gave his honest opinion on every question that I have. on my car. I think he gave his honest opinion on every question that I have. More

Customer service is excellent. The people l deal with are very knowledgeable. I have purchased several cars from the dealership and I’m very happy with them. I always recommend th The people l deal with are very knowledgeable. I have purchased several cars from the dealership and I’m very happy with them. I always recommend them to friends who are looking for cars More

Two hours for a routine oil change that cost over $200. I'm in the market for a new car, so I used the time to look at new cars. I looked at each car on the lot, and not one person asked if I had any quest I'm in the market for a new car, so I used the time to look at new cars. I looked at each car on the lot, and not one person asked if I had any questions or needed help. They lost a potential sale, and I would've paid cash. Their loss, not mine. More

Service was performed as promised, and car was ready when promised. Courtesy wash was done and I was out of there quickly promised. Courtesy wash was done and I was out of there quickly More

I’m happy with my current representative, she has followed up with my appt from the beginning date and called to follow up on my satisfaction. followed up with my appt from the beginning date and called to follow up on my satisfaction. More

Alway an unpleasant experience with the service department! No sense of urgency, poor communication in providing status updates and follow through. Overall, poor service. department! No sense of urgency, poor communication in providing status updates and follow through. Overall, poor service. More

Everyone at Henderson BMW are very professional and very kind people. Ian the service writer always greets me when I get there and always knowledgeable. Get what needs to be done and speedy. I don’t know th kind people. Ian the service writer always greets me when I get there and always knowledgeable. Get what needs to be done and speedy. I don’t know the Teck who worked on my car but everything seemed to be done and I love the video he made showing everything he did. Dave the GM always greets me and always makes me feel like a valued customer. Great job guys, I’m very happy. Ross family More