BMW of Henderson - Service Center

Oil Change and Full Inspection completed same day. Communication and Service were great. I’ll be taking my car back again when the next service is due. Communication and Service were great. I’ll be taking my car back again when the next service is due. More

Worst service I have had with BMW. Poor communication on status of service, had to travel to another location for loaner vehicle which was not reserved prior to my appointment. I was Poor communication on status of service, had to travel to another location for loaner vehicle which was not reserved prior to my appointment. I was given a ride to a rental service and was given small compact car. Service was not completed when promised. Luckily I had a hotel for the night. Next day, approx. 1030am service rep. text car was done. I arrived approx. 1 hour later and car was not ready. I'm from Lake Havasu City. I will have my X5 serviced in Phoenix next time. More

Very professional. Caring and honest service team !! They treat you like family. Elegant lobby and welcoming staff 😊😊😊😊😊 Caring and honest service team !! They treat you like family. Elegant lobby and welcoming staff 😊😊😊😊😊 More

I took in my 5 series for service and Victor. A our service rep was amazing honest and communicative. The service is impeccable and I recommend anyone looking for a nice luxury vehicle go with BMW A our service rep was amazing honest and communicative. The service is impeccable and I recommend anyone looking for a nice luxury vehicle go with BMW of Henderson. More

I really appreciated Kyle and his willingness to walk me through the damage with my car and all available options. I felt like he was working hard to help me. I appreciated that. through the damage with my car and all available options. I felt like he was working hard to help me. I appreciated that. More

the service advisor AL is phenomenal, he was fast quick and efficient. we will definitely be back. and efficient. we will definitely be back. More

Service advisor explained in detail what needs to be done on my car. I think he gave his honest opinion on every question that I have. on my car. I think he gave his honest opinion on every question that I have. More

Customer service is excellent. The people l deal with are very knowledgeable. I have purchased several cars from the dealership and I’m very happy with them. I always recommend th The people l deal with are very knowledgeable. I have purchased several cars from the dealership and I’m very happy with them. I always recommend them to friends who are looking for cars More

Two hours for a routine oil change that cost over $200. I'm in the market for a new car, so I used the time to look at new cars. I looked at each car on the lot, and not one person asked if I had any quest I'm in the market for a new car, so I used the time to look at new cars. I looked at each car on the lot, and not one person asked if I had any questions or needed help. They lost a potential sale, and I would've paid cash. Their loss, not mine. More

Service was performed as promised, and car was ready when promised. Courtesy wash was done and I was out of there quickly promised. Courtesy wash was done and I was out of there quickly More