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BMW of Henderson - Service Center

Henderson, NV

4.7
453 Reviews

453 Reviews of BMW of Henderson - Service Center

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September 25, 2022

My BMW Dealer of Henderson is always there for me when I need prompt service on our X1. More

by Service 4-15-22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Sep 30, 2022 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 25, 2022

Dealership is clean, service advisors are easy to work with and very friendly. I will be back. More

by MicMorelos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Mandapat
Sep 30, 2022 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 24, 2022

My service manager, Christian Mandapat, was super! Helped me with a shuttle and also a rental while doing the work on my car. Very professional and helpful. I would give him 25 stars! Thanks to all More

by Kkwiltz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Mandapat
Sep 28, 2022 -

BMW of Henderson responded

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2022

Had a different service manager Albert. He NEVER return my call. No one returned my calls. Christian has always been my manager before and was always exceptional. I was very disappointed More

by lisallucio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Albert
Sep 25, 2022 -

BMW of Henderson responded

Hi Lisallucio, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

September 12, 2022

Kyle and jis team are very proficient and smart. They are super knowledgeable and provide great service. They were very courteous and know how to treat you well!! More

by Stu4212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 12, 2022 -

Stu4212 responded

Great team Kyle is wondeeful!

September 12, 2022

Extremely helpful, knowledgeable and time responsive. I feel confident taking my car to BMW henderson again and hope Tim will be my service provider. I would not go anywhere else in the valley. More

by Carolups
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Sep 16, 2022 -

BMW of Henderson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2022

My most recent service with advisor, Kyle ,was excellent. Everyone I came in contact with during my visit were very helpful and friendly. More

by carolyn.battin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 09, 2022 -

BMW of Henderson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Henderson! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

September 06, 2022

Charging a lot for a car that is under guarantee, even for oil change when that I never had to paid they tell me one price I arrive it was on other More

by Lperdomocruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle
Sep 09, 2022 -

BMW of Henderson responded

Hi, we are deeply disappointed by your experience at BMW of Henderson. Please call our General Manager at (702) 570-0278 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 06, 2022

The customer service rep Kyle was AWESOME he went out of his way to ensure that my car had the best SERVICE!! More

by Fannorh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KYLE
Sep 12, 2022 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 31, 2022

Fast and efficient. Kyle was my service member and took great care of my car. More

by Ayreomgray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 05, 2022 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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