BMW of Henderson - Service Center

I had an outstanding experience all around bringing our 2019 x5 to Henderson BMW. Tim is a terrific service advisor. 2019 x5 to Henderson BMW. Tim is a terrific service advisor. More

Nice and clean waiting with free coffee. Albert and Christian (service Advisor) are both pleasant and very professional. Albert and Christian (service Advisor) are both pleasant and very professional. More

Incredible service dept that was quick, efficient and understood how important it was that I get my car back ASAP. Dept is the reason I’ve been leasing BMW’s from this location for 15 years and will cont understood how important it was that I get my car back ASAP. Dept is the reason I’ve been leasing BMW’s from this location for 15 years and will cont to do so. More

I have utilized this dealership for over 10 years. They follow protocol, expert workers, and very professional. They follow protocol, expert workers, and very professional. More

Pleasant experience. The service people were very friendly and courteous. Good job and I would come again. The service people were very friendly and courteous. Good job and I would come again. More

Justin Ko my advisor was very kind, honest and helpful. Very respectful , good attitude and neat. Very respectful , good attitude and neat. More

I changed my 11:30 AM appt to 8:00 AM at the advisor's request, and at some issue with my personal schedule, because, they said, "Your vehicle has some recalls that need to be addressed." My annual servi request, and at some issue with my personal schedule, because, they said, "Your vehicle has some recalls that need to be addressed." My annual service was concluded at 11:30 AM, per text. I picked up the car at 3:00 PM, a prearranged time. The service was performed appropriately, and the car was washed, though the interior windshield was dirtied with soap. (Second occurrence on that one...). So, what about the recalls? "Oh, we didn't do that; you will have to bring the car back in soon. It will take a full day..." So why did I bring my car in early? A star is granted for the wash and their courtesy. Thanks for that. I was courteous, too. More

Since I moved Henderson in 3/2020, my Mini needed to serviced. Since not knowing where to take my car, I started reading reviews about the Mini Dealership, I didn’t like what I was reading. I trust the serviced. Since not knowing where to take my car, I started reading reviews about the Mini Dealership, I didn’t like what I was reading. I trust the crew at BMW Dealership, especially Kyle (service manager), he knows and he executes customer service at a high level. More

Tim Chen is very good. I think it's nice to meet someone who is careful and responsible. We will answer our questions carefully I think it's nice to meet someone who is careful and responsible. We will answer our questions carefully More

The service advisor, Tim was outstanding. His promptness, professionalism are his hallmark. Excellent service at this facility! His promptness, professionalism are his hallmark. Excellent service at this facility! More