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BMW of Henderson - Service Center

Henderson, NV

4.6
449 Reviews

449 Reviews of BMW of Henderson - Service Center

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December 25, 2022

On 12/14 we brought our 2003 BMW Z4 into the service department for a coolant leak. We delt in the past with Kyle Maxwell and worked with him again on this service call. Kyle kept us informed through ev More

by George Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KYLE MAXWELL
Dec 27, 2022 -

BMW of Henderson responded

Hi George, we are pleased to hear you had such a positive experience with us. Drive safe, and we'll see you on the road.

December 19, 2022

Service was good. Had another problem with a coolant leak that was fixed the same day. More

by Vegasal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 20, 2022 -

BMW of Henderson responded

Hi Vegasal, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 16, 2022

Great people. Always helpful, even when we drop-in for a quick tire fill or coolant top-off. Really nice and attentive. [side note to the app developer: this for More

by redgrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Viktor, Justin, Kyle
Dec 19, 2022 -

BMW of Henderson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 08, 2022

My X5 went in for routine maintenance and ended up staying for almost a week with some unexpected computer issues, which were covered by warranty. I was given a loaner and Al kept me updated daily as More

by ccookson63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al
Dec 12, 2022 -

BMW of Henderson responded

Hello , thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 06, 2022

Great experience and service from the Henderson team. They got me in and out per my scheduled appointment and performed the service requested. I would recommend the BMW Henderson for any service on your More

by JonW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Fatone
Dec 09, 2022 -

BMW of Henderson responded

Thanks so much for the warm recommendation of the team here at BMW of Henderson. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 03, 2022

Very nice and professional service crew. I was on the trip to Las Vegas and got flat tire in Whiskey Peets. Run on it at 50 m/hr. Find dealer on smart phone. They gave me a loaner. Next day More

by krzysztofgolec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Amezcua
Dec 05, 2022 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 02, 2022

I had an outstanding experience all around bringing our 2019 x5 to Henderson BMW. Tim is a terrific service advisor. More

by randyj80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 03, 2022 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 01, 2022

Nice and clean waiting with free coffee. Albert and Christian (service Advisor) are both pleasant and very professional. More

by Oprac426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert, Christian
Dec 01, 2022 -

BMW of Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 01, 2022

Incredible service dept that was quick, efficient and understood how important it was that I get my car back ASAP. Dept is the reason I’ve been leasing BMW’s from this location for 15 years and will cont More

by rafvalencia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Dec 02, 2022 -

BMW of Henderson responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2022

I have utilized this dealership for over 10 years. They follow protocol, expert workers, and very professional. More

by vwiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Maxwell
Dec 02, 2022 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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