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BMW of Henderson - Service Center

Henderson, NV

4.7
453 Reviews

453 Reviews of BMW of Henderson - Service Center

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January 13, 2023

I was able to get the car scheduled in the next day and the service was completed quickly. The car required new rear brakes and it was completed pretty fast considering they were a last minute find. All of More

by LOBSTERROLL59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jan 19, 2023 -

BMW of Henderson responded

Hello, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe, and we'll see you on the road.

January 12, 2023

Great as always ! !!!! Above and beyond ….we are so happy to deal with Dave Durrill and Ian … More

by Asokolow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isn
Jan 17, 2023 -

BMW of Henderson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2023

Kyle is the best service advisor I have ever had. I have been servicing my vehicle at BMW for years. He offered to provide a ride for me and promptly had my BMW repaired and washed in half the time. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 13, 2023 -

BMW of Henderson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Jan 13, 2023 -

bill responded

You are welcome. Kyle is a keeper. You need to promote that guy.

January 09, 2023

Christian was really helpful, efficient and friendly, straight to the point. Also updated me when the car was ready. Excellent experience. More

by Ace_rl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 11, 2023 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 09, 2023

Punctual, accomodating. Anticipate needs. Proactive. Staff are so respectful and knowledgeable about what to service in the car. More

by ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheng
Jan 11, 2023 -

BMW of Henderson responded

Hi Ed, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 06, 2023

I’ve been servicing my 2017 328D at BMW of Henderson since I purchased the car brand new. I’m now at 51k mikes and out of the factory warranty period. My service advisor, Albert, helped me with some m More

by VegasJeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert (service advisor)
Jan 09, 2023 -

BMW of Henderson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of BMW of Henderson and we hope to be of service again in the future. Take care!

January 06, 2023

Albert was great. After replacing my transmission & my car going into limp mode no shop could figure out the problem. Albert took great care of me by helping me with a More

by Shawnesej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Jan 10, 2023 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 03, 2023

Very friendly and polite staff. Everyone I encounter there is always making an effort to make my experience a good one. I am appreciative of the kindness. The wait lounge is gre More

by ask4edie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 06, 2023 -

BMW of Henderson responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 03, 2023

We are from out of town. Our X7 had a flat tire and damaged rim. Ian helped us get the hard to find rim and tire and we were back on the road the next day. More

by denslot007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mandapat
Jan 06, 2023 -

BMW of Henderson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2022

Team members were very professional and worked in a timely manner. Car runs perfect now. More

by JamieV125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Maxwell
Jan 02, 2023 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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