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BMW of Henderson - Service Center

Henderson, NV

4.6
449 Reviews

449 Reviews of BMW of Henderson - Service Center

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January 26, 2023

Justin cares about his clients and really goes above and beyond to ensure quality service! More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 30, 2023 -

BMW of Henderson responded

Hi Amy, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Henderson! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 24, 2023

Tim Cheng, my service advisor was very helpful and kept me informed through the entire process and the car was finished in a timely manner More

by lornormickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cheng
Jan 27, 2023 -

BMW of Henderson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 23, 2023

I wish this dealership would get their act together. Especially as a luxury car dealership. Somehow they’re always a mess. Went for my oil change, they lost my car for a minute and then after finding it More

by JK_x5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
Jan 26, 2023 -

BMW of Henderson responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-0278. We hope to hear from you.

January 23, 2023

Friendly, responsive, professional. Great customer service overall. Would highly recommend to my family and friends. More

by Angel Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Ko
Jan 26, 2023 -

BMW of Henderson responded

Hello Angel, it means so much to us that you chose our dealership! We appreciate your recommendation of BMW of Henderson and we hope to be of service again in the future.

January 19, 2023

Gregory Mercer at the BMW of Henderson store took very good care of us. We were visiting from out of state for this service... and he made sure it was done efficiently... , so we could be on the road bac More

by nwscr24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Mercer
Jan 22, 2023 -

BMW of Henderson responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 17, 2023

Fantastic spectacular proffessional employees! Great showroom! Wonderful free coffee! Convenient vending machine! Friendly management! Impressive! More

by Edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle maxwell
Jan 20, 2023 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 13, 2023

I was able to get the car scheduled in the next day and the service was completed quickly. The car required new rear brakes and it was completed pretty fast considering they were a last minute find. All of More

by LOBSTERROLL59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jan 19, 2023 -

BMW of Henderson responded

Hello, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Drive safe, and we'll see you on the road.

January 12, 2023

Great as always ! !!!! Above and beyond ….we are so happy to deal with Dave Durrill and Ian … More

by Asokolow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isn
Jan 17, 2023 -

BMW of Henderson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 11, 2023

Kyle is the best service advisor I have ever had. I have been servicing my vehicle at BMW for years. He offered to provide a ride for me and promptly had my BMW repaired and washed in half the time. More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 13, 2023 -

BMW of Henderson responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Jan 13, 2023 -

bill responded

You are welcome. Kyle is a keeper. You need to promote that guy.

January 09, 2023

Christian was really helpful, efficient and friendly, straight to the point. Also updated me when the car was ready. Excellent experience. More

by Ace_rl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 11, 2023 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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