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BMW of Henderson - Service Center

Henderson, NV

4.6
449 Reviews

449 Reviews of BMW of Henderson - Service Center

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June 10, 2024

Excellent service. They went above and beyond. Highly recommend. Did exactly what they said they would do in a timely manner. Would use them again More

by Jolo007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Durrell
Jun 11, 2024 -

BMW of Henderson responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

June 03, 2024

The warranty repair went smoothly and my service advisor, Savana, is great. I was also sent a video showing the repairs. More

by Dlachrem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savana Scott
Jun 07, 2024 -

BMW of Henderson responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 22, 2024

I have been back to this dealer for the same issue multiple times. I am loosing faith that they actually know what they are doing. My issues started with a regular oil change, they found the water pu More

by God13550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
May 24, 2024 -

BMW of Henderson responded

Hi, we are deeply disappointed by your experience at BMW of Henderson. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 570-0278 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 13, 2024

Great service! The work was completed as promised. Super friendly staff. Great place for your car needs. More

by Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanah Scott
May 16, 2024 -

BMW of Henderson responded

Hi Rafael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 12, 2024

Great service department, Gregory is very helpful and care for my car and o. In and out fast More

by joeana5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
May 14, 2024 -

BMW of Henderson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. If you ever need help, just give us a call. Happy motoring!

May 07, 2024

I had to drop my X5 off and it stayed at this dealership for a few days. Throughout, Savana Scott wasn't just courteous and professional, she was also very attentive to detail and extremely responsive. More

by Odubele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savana Scott
May 09, 2024 -

BMW of Henderson responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 02, 2024

Gregory at the Henderson location was amazing to work with as always. He’s made all my visits very pleasant and less stressful. Thank you! More

by Summerrain2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Apr 04, 2024 -

BMW of Henderson responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2024

As always, Victor my service coordinator took amazing care of me! Thank you Henderson BMW! More

by Deb Flatmoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Amezcua
Apr 01, 2024 -

BMW of Henderson responded

Hi Deb, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2024

Albert my service advisor is always easy to work with. He consistently communicates through out the process with updates and detailed information as to what’s needed and why. His team does an amazing More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Fantone
Mar 26, 2024 -

BMW of Henderson responded

Hello Sean, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of BMW of Henderson and we hope to be of service again in the future.

March 13, 2024

Always a great experience when ever I bring my car in for service Savana was courteous and professional. She answered my questions attentively as well as requests for information on renewing my maintenance s More

by Kmg7
Recommend Dealer
Yes
Employees Worked With
Savana (service representative)
Mar 14, 2024 -

BMW of Henderson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Henderson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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