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BMW of Henderson - Service Center

Henderson, NV

4.6
449 Reviews

449 Reviews of BMW of Henderson - Service Center

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April 14, 2023

Quick, efficient and accommodating! I always bring my car to this dealership. Keep up the good work. More

by Angel Cherryll Deans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Apr 26, 2023 -

BMW of Henderson responded

Hi Angel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 12, 2023

Service advisor Ian always helps me and is extremely helpful and always on top of things for me. He’s fair and honest which is priceless. More

by Tonevegasvip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Apr 26, 2023 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 10, 2023

The service advisor Albert Fontaine was very professional and knowledgeable. He gave me honest and very transparent recommendations for my vehicle. More

by wogijolojust
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Fontane
Apr 26, 2023 -

BMW of Henderson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

From the time you pull up to the time you drive away the service is on point. My service advisor Kyle kept me up to date on my service and had me all taken care of and my vehicle waiting for me when I arriv More

by jefferycombs2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 08, 2023 -

BMW of Henderson responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Henderson! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 05, 2023

Customer service is great in the service department. Go see Justin, he is the best service advisor. More

by randidandi
Recommend Dealer
Yes
Employees Worked With
Justin Ko
Apr 07, 2023 -

BMW of Henderson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. If you ever need help, just give us a call. Happy motoring!

April 04, 2023

Very happy with the care and support. Tires for my “M pretty pricey but I love the car so much that I can live with the expense. More

by Lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert, Pamela, Driver, Service Checkin
Apr 07, 2023 -

BMW of Henderson responded

Hi Lorenzo, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2023

Waited 1 hour for a sever rep, not very good customer service. If I could go somewhere else I would More

by m7ortiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Apr 07, 2023 -

BMW of Henderson responded

Hello, thank you for taking the time to leave us feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (702) 570-0278.

April 04, 2023

Service was done on schedule and in a timely manner. They provided a shuttle home for me. However, when the service was complete, they called and said they would a schedule a shuttle to return me to t More

by james.w.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Apr 07, 2023 -

BMW of Henderson responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 03, 2023

Arranged for some warranty service. It was handled quickly and was effortless to arrange. The usual courtesy from the employees and the usual car wash after. More

by zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not recall
Apr 06, 2023 -

BMW of Henderson responded

Hi Zach, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

Service was excellent. AC problems are tricky to diagnose and it ended up saving me a new system. Good mechanics and Justin was great as well. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Koh
Apr 06, 2023 -

BMW of Henderson responded

Hi Pete, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

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