BMW of Henderson - Service Center
Henderson, NV
453 Reviews of BMW of Henderson - Service Center
Our 328i went in for some recall work. I felt informed from start to finish about the entire process. I was also informed about some neede maintainence and repair work that needed to be do I felt informed from start to finish about the entire process. I was also informed about some neede maintainence and repair work that needed to be done and was treated with respect and fairness when I decided not to go forward with that recommended work. Based on my experience I feel that they would treat people with the same respect and courtesy as they did me and I would completely reccomend them whole heartedly. More
Greg is the best service representative, very knowledgeable and reliable, he got my car serviced for oil changed and wheel alignment. I was there for just over 2 hours as promised. Thank you so m knowledgeable and reliable, he got my car serviced for oil changed and wheel alignment. I was there for just over 2 hours as promised. Thank you so much Greg👍 More
Ian in service is the absolute best also makes my service appointment so easy. Knows what I need and gets me in and out. I really appreciate that appointment so easy. Knows what I need and gets me in and out. I really appreciate that More
Justin Koh is an excellent service advisor. He is very knowledgeable and very dedicated to customer satisfaction. He is very proactive and keeps his clients informed. Because of him, I have con He is very knowledgeable and very dedicated to customer satisfaction. He is very proactive and keeps his clients informed. Because of him, I have confidence coming for service. More
I have been using BMW of Henderson for any BMW service/repair needs for years. Their service technicians and foreman never give up on solving difficult issues even on older vehicles. It's good to service/repair needs for years. Their service technicians and foreman never give up on solving difficult issues even on older vehicles. It's good to know they have people with an excellent understanding of how electronically complicated vehicles work and can be repaired. More
Appointment scheduled quickly, drop off easy, was notified of work being done (and needed), kept up to date and was told when car was ready. Very easy process. Staff pleasant and courteous. Only d notified of work being done (and needed), kept up to date and was told when car was ready. Very easy process. Staff pleasant and courteous. Only drawback is that I always have to adjust my seat after service. It doesn't seem to go back to my settings with the key fob in the car. Oh well... not a complaint, just an observation. More
Excellent dealership. Top notch service department! Ian is my service advisor and I couldn't be happier! He is honest, personable and gets the work done right! Top notch service department! Ian is my service advisor and I couldn't be happier! He is honest, personable and gets the work done right! More
My rep in the service dept was very good and personable. Although I had been told something different re maintenance at the time of my lease in Berkeley CA, he was patient in speaking with me which I appre Although I had been told something different re maintenance at the time of my lease in Berkeley CA, he was patient in speaking with me which I appreciated. More