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BMW of Henderson - Service Center

Henderson, NV

4.7
453 Reviews

453 Reviews of BMW of Henderson - Service Center

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June 16, 2023

Victor called to set up an appt for my recalls. He was well organized, let me know the timeframe for repair and arranged a Lyft to take me to work. By the end of my business day the car was ready More

by pwbednar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Amezcua
Report | Print
Jun 20, 2023 -

BMW of Henderson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

They had friendly staff and the enviornment was clean. They always offered me water which is very welcoming. More

by lucyemejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio
Report | Print
Jun 19, 2023 -

BMW of Henderson responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 12, 2023

STARTED OUT GOOD, BUT NOT WORTH THE HEADACHE KYLE GIVES YOU! DOESN'T ANSWER THE PHONE, GIVES OUT FALSE INFO! More

by MURPHY_AMANDA84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
KYLE
Report | Print
Jun 18, 2023 -

BMW of Henderson responded

Hi Murphy, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0278 to discuss what we can do to help.

June 11, 2023

He was the best as usual. Always full of great advice and never feel rushed. His attitude and behavior is top notch and always available. More

by DanielSon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jun 15, 2023 -

BMW of Henderson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2023

Ian Mandapat was great I always go to him and will continue to work with him, he's friendly and takes good care of my car. More

by sheritegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Mandapat
Report | Print
Jun 14, 2023 -

BMW of Henderson responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

June 07, 2023

Clean facility and the people are pleasant. Free water and coffee is offered in the lounge. More

by Mhewitt8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of the persons name
Report | Print
Jun 09, 2023 -

BMW of Henderson responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 05, 2023

Victor was great as always getting me in and out in a timely manner. Service is the best here More

by Dfro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Jun 08, 2023 -

BMW of Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 04, 2023

Great customer service, very clean and organized dealership, service advisor Justin is very professional and caring. More

by Tonytabaku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jun 06, 2023 -

BMW of Henderson responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2023

They were amazing! Great hospitality and made me feel super comfortable about getting my car serviced here. Staff was super friendly and gave me a nice loaner as well More

by connermatty1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Report | Print
Jun 05, 2023 -

BMW of Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 31, 2023

Gregory Mercer from the service department has been taking care of me the last 4 times my car has been in for service. I truly appreciate his patience, kindness and knowledge! He is definitely my go to More

by Iris Soriano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Mercer
Report | Print
Jun 05, 2023 -

BMW of Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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