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BMW of Henderson - Service Center

Henderson, NV

4.6
449 Reviews

449 Reviews of BMW of Henderson - Service Center

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June 22, 2023

Brought my 328xdrive in for recall work and to understand the recommended maintenance for the vehicle. The service rep was very thorough in prioritizing maintenance in terms of criticality, and providing dif More

by earasate
Recommend Dealer
Yes
Employees Worked With
Mauricio
Jun 26, 2023 -

BMW of Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 20, 2023

Great experience, Albert my service rep was fantastic. I would highly recommend BMW of Henderson . More

by Jim W
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Albert Fantone
Jun 23, 2023 -

BMW of Henderson responded

Hi Jim, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2023

I received excellent service from Gregory and Ian. It was a pleasure dealing with them as has been the case with Ian in the past. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory, Ian
Jun 23, 2023 -

BMW of Henderson responded

Hi Larry, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

June 19, 2023

Good dealer , the only thing i have to said service team not friendly, other than that everything was good More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Jun 23, 2023 -

BMW of Henderson responded

Hi Roberto, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (702) 570-0278.

June 16, 2023

very clean and efficient. Everyone seems friendly and ready to help. Never any problems or issues. More

by elr549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember
Jun 20, 2023 -

BMW of Henderson responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2023

Victor called to set up an appt for my recalls. He was well organized, let me know the timeframe for repair and arranged a Lyft to take me to work. By the end of my business day the car was ready More

by pwbednar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Amezcua
Jun 20, 2023 -

BMW of Henderson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

Victor called to set up an appt for my recalls. He was well organized, let me know the timeframe for repair and arranged a Lyft to take me to work. By the end of my business day the car was ready More

by pwbednar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Amezcua
Jun 20, 2023 -

BMW of Henderson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

They had friendly staff and the enviornment was clean. They always offered me water which is very welcoming. More

by lucyemejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio
Jun 19, 2023 -

BMW of Henderson responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 12, 2023

STARTED OUT GOOD, BUT NOT WORTH THE HEADACHE KYLE GIVES YOU! DOESN'T ANSWER THE PHONE, GIVES OUT FALSE INFO! More

by MURPHY_AMANDA84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
KYLE
Jun 18, 2023 -

BMW of Henderson responded

Hi Murphy, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0278 to discuss what we can do to help.

June 11, 2023

He was the best as usual. Always full of great advice and never feel rushed. His attitude and behavior is top notch and always available. More

by DanielSon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jun 15, 2023 -

BMW of Henderson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. Don't hesitate to call us if you ever need anything. Be safe on the road!

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