BMW of Henderson
Henderson, NV
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Mike is amazing, he’s patient and really looks out for your best interest. I can’t recommend him enough. He will make your car shopping experience a positive one. your best interest. I can’t recommend him enough. He will make your car shopping experience a positive one. More
Not recommend to this store.Sale manager is yelling to Not recommend to this store. Sale manager is yelling to customer. No respect at all. Not recommend to this store. Sale manager is yelling to customer. No respect at all. More
BMW of Henderson made leasing a breeze. From walking in the door, going through the leasing process from sales to finance was such a peaceful experience. Definitely recommend this location if you’re consid the door, going through the leasing process from sales to finance was such a peaceful experience. Definitely recommend this location if you’re considering purchasing/leasing a vehicle. More
Contacting dealership to make appointment or contacting dealership to get status of vehicle repair is very difficult. I had to contact sales manager to finally get someone to answer the maintenance phone dealership to get status of vehicle repair is very difficult. I had to contact sales manager to finally get someone to answer the maintenance phone lines More
Efficient, professional & clean. My advisor Emmanuel was excellent as well. My BMW was ready & they had a shuttle to & from work for me. Thank you for making it easy ! excellent as well. My BMW was ready & they had a shuttle to & from work for me. Thank you for making it easy ! More
That Led You to File a Complaint:I brought my vehicle in That Led You to File a Complaint: I brought my vehicle in to get serviced for a minor radiator leak Dec 23, 2022 Spoke with Service Manager Kyle he s That Led You to File a Complaint: I brought my vehicle in to get serviced for a minor radiator leak Dec 23, 2022 Spoke with Service Manager Kyle he said they charge 250 to check for any issues and will apply fee to labor if car work is needed I agreed. A few hours later Kyle called me and informed me that the radiator was leaking and it needed to be replaced the labor will be $2100 I told Kyle I couldn't afford it and called Pep Boys they quoted me 1200 for labor I called Kyle back and I explained that Pep Boys would charge less, Kyle said he can do work for $1500 I agreed and Kyle rest assured that my radiator was the only problems. A week and a half later Kyle calls and says theres more issues I was confused because I thought my car was diagnosed and the only issue was my radiator he said charges after repairs should be around 2300 I explained I couldn't afford it Kyle replied and said don't worry he'll get it down to 1700 I agreed. On Jan. 6 Kyle called and said my car was ready and said my bill is 3800 I screamed like how did my price shoot sky high he said that he'll have his boss contact me and try to negotiate price it's been a week and still no contact or help...I was severely taking advantage of. More



