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BMW of Henderson

Henderson, NV

4.7
680 Reviews
As one of the largest BMW dealerships in Nevada, BMW of Henderson is the best source for all new or used BMW models. Located just southeast of Vegas in Henderson, our showroom can be found at the Valley Automall. With an expansive inventory of both new and used BMW vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Henderson to learn more.
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261 Auto Mall Drive

Henderson, NV

89014

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Showing 680 reviews

December 14, 2021

The dealer completed three recalls and replaced my battery. It was very good experience. Thank you. More

by Bill
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 16, 2021 -

BMW of Henderson responded

Hi, we are pleased to hear you had such a positive experience with us, Bill! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 13, 2021

Vehicle had a software recall. Manny was the best. Got an appointment right away. In addition to taking care of the software update, he performed a multi-point inspection. More

by bbelman001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel Diaz
Dec 16, 2021 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

December 09, 2021

Everyone I encountered was courteous and professional. They worked together to ensure that my car was ready on time and that I was satisfied with the service I received. I’ve come to expect a positive exp More

by MamaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 13, 2021 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 02, 2021

Devon was excellentWe were treated very well and very Devon was excellent We were treated very well and very satified with all of our leasing experance Thank you Devon More

by ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon anderson Easter was great, Darell Cox, Sydney Thorp
Dec 06, 2021 -

BMW of Henderson responded

Hi Ed, we're happy you found our staff to be so supportive during your experience here at BMW of Henderson. Thank you, and have a fantastic day!

Dec 06, 2021 -

ed responded

Thanks Devon

December 02, 2021

Bmw of Henderson always takes care of my car service. My service advisor Ian Mandapat makes sure that my car always gets the service that it needs. Been getting my car serviced here for years and I really r More

by RodLim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Mandapat
Dec 06, 2021 -

BMW of Henderson responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Henderson. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 30, 2021

Both Michaels were THE BEST !!! They actually really helped my husband and I out in getting the car that we wanted . I’m still in disbelief that we actually got our car after a lot of fails . Thank you More

by zahirameza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael King , Michael Davis
Dec 06, 2021 -

BMW of Henderson responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

November 30, 2021

Nice customer reception and waiting room. Car serviced on time. Although, tire pressures not properly set as requested by customer, and we’re hyper inflated when delivered. More

by salvoza138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel Diaz
Dec 05, 2021 -

BMW of Henderson responded

Hi, we appreciate you taking the time to respond. The staff at BMW of Henderson take our reviews very seriously. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2021

Get in with flat tire, get out with car broken and they didn’t say anything, just told to make another appointment to fix it. I have to bring it to different dealer and still not fix. I think someone at bm More

by falora98
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ronni, service manager , Sydney Thorp
Dec 06, 2021 -

BMW of Henderson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0278 to discuss what we can do to help.

Dec 07, 2021 -

falora98 responded

That’s phone number is general phone number, no operator. I did talk with someone whoever pick up the phone with my attention to talk to the GM and he said the GM not there and not even bother to ask me if I want to leave message to GM. I did talk with Roni service manager about the problem and ask him to call my husband cause I was at work. He didn’t even call my husband but delegate someone to call my husband. BMW Henderson knew my number, the GM can call us if they are really sincere about to turn experience around. I bought my Z4 at BMW Las Vegas and they have my information too, same company Auto Nation.

November 29, 2021

Ian Mandapat provided excellent service, only thing I didnt know that my car would be left overnight but it was ok since I had no scheduled events. More

by Chensonb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Dec 03, 2021 -

BMW of Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 28, 2021

The dealership did there best to get all the parts and do the repairs in a timely manner. The staff are very friendly and professional even had vary nice loaner car for us. More

by Cmorgala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emanuel Dias, Sydney Thorp
Dec 03, 2021 -

BMW of Henderson responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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