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BMW of Henderson
Henderson, NV
680 Reviews
As one of the largest BMW dealerships in Nevada, BMW of Henderson is the best source for all new or used BMW models. Located just southeast of Vegas in Henderson, our showroom can be found at the Valley Automall. With an expansive inventory of both new and used BMW vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Henderson to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 680 reviews
December 31, 2021
I left my car for oil change and gps problems around 9am came back next day oil change service notification still there also they didn’t fix gps problem also they didn’t wash the car came back next day oil change service notification still there also they didn’t fix gps problem also they didn’t wash the car More
by Turk
Employees Worked With
Manuel
December 29, 2021
I have been using BMW dealerships for the maintenance and repairs on the last 3 BMW's I've owned. I have been going to BMW of Henderson for several years now, but no longer as of last week. It seems that wit repairs on the last 3 BMW's I've owned. I have been going to BMW of Henderson for several years now, but no longer as of last week. It seems that with new/used car sales at a low with no inventory on the lots, that the dealership is making up their revenues in service. It started with having to wait an hour for the service advisor Albert to come back to get me. I was willing to let that slide. Then the next day, I was insulted with the repair estimate that I received by Albert. To add insult to injury, it seems the dealership has now incorporated "shop fees" to tack on to estimates and costs. When asked what a shop fee was, I was told, "he would need to check on it". So in a nutshell, BMW of Henderson has lost a life long customer and I will make sure to tell everyone I know of my bad experience. More
by xlt4mike
Employees Worked With
Albert
December 23, 2021
I had quite a few issues going on with my 2019 330i. My service advisor was Kyle. He was really nice, very attentive & took notes on all of the issues that I had noticed. He kept in touch with me througho service advisor was Kyle. He was really nice, very attentive & took notes on all of the issues that I had noticed. He kept in touch with me throughout the day. As soon as he knew that he would need to keep the car overnight, possibly longer he made sure that there was a loaner vehicle there for me to use while the warranty repairs were being fixed. I could not be happier with the service and outcome. Kyle is a great addition to BMW Henderson! Thanks Kyle! More
by Angie Scott
Employees Worked With
Kyle in Service
December 21, 2021
My experience was awesome! Kyle Hisanaga was an amazing sales associate - kind, personable, patient, knowledgeable, and resourceful. He made the car purchase process easy and fun. The best part is the fo sales associate - kind, personable, patient, knowledgeable, and resourceful. He made the car purchase process easy and fun. The best part is the follow-up. When you buy from BMW of Henderson, you become a part of a base of cared for customers. You can reach out with any questions and you are checked in on genuinely. I always get timely and informative responses and that makes me even more happy with my decision. The other team members were fantastic too. More
by dezdmaya
Employees Worked With
Darell Cox
December 21, 2021
Our second time with this dealership for car problems this year. Kyle was great getting us in and getting new battery. Work was done as promised with a discount, and we were very satisfied with the exper this year. Kyle was great getting us in and getting new battery. Work was done as promised with a discount, and we were very satisfied with the experience. More
by Billy the Kid
Employees Worked With
Kyle
December 15, 2021
BMW at Henderson has always been great. Ian Mandapat is an excellent service advisor.. He is a true professional who takes pride in his work ethic and treated me with honesty and total respect. I came in an excellent service advisor.. He is a true professional who takes pride in his work ethic and treated me with honesty and total respect. I came in for an oil change and to top of all liquids and he didn't try to sell me any additional services that I didn't currently need. Truly appreciate him. More
by nora.fernandez
Employees Worked With
Ian Mandapat, Service Advisor
