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BMW of Henderson

Henderson, NV

Overview
Reviews
Vehicles
4.7
680 Reviews
As one of the largest BMW dealerships in Nevada, BMW of Henderson is the best source for all new or used BMW models. Located just southeast of Vegas in Henderson, our showroom can be found at the Valley Automall. With an expansive inventory of both new and used BMW vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Henderson to learn more.
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261 Auto Mall Drive

Henderson, NV

89014

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Showing 680 reviews

February 12, 2022

Albert Fantone and the team at BMW was extremely helpful and was able to resolve the issue I was experiencing with my brakes, no questions asked. They were able to replace the brake pads, do a full brake in More

by Andy.Haros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Fantone (5 Stars)
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Feb 15, 2022 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 11, 2022

Dealership does not have loaners for you to rent due to factory faulty parts unbelievable More

by Raf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel
Report | Print
Feb 14, 2022 -

BMW of Henderson responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (702) 570-0278. We hope to hear from you.

February 09, 2022

Flawless! My 750i was finished on time and all work was completed. Kyle communicated very well, was courteous and friendly. I couldn't ask for more. More

by flawless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Maxwell
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Feb 12, 2022 -

BMW of Henderson responded

Hi, we appreciate you taking the time to leave us a response. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 06, 2022

Great service, good advice, offering options, the car drives and looks like new after every service. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Mandapat
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Feb 08, 2022 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 05, 2022

Very good communication, the service technician came out to explain what was done and addressed my concerns. The courtesy shuttle was there right away to take me home and pick me up when the car was finish More

by David L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle & Glade
Report | Print
Feb 08, 2022 -

BMW of Henderson responded

Hi David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

February 02, 2022

The entire staff is professional and courteous. They always ensure all of my concerns are addressed. More

by CGLV
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Maxwell
Report | Print
Feb 07, 2022 -

BMW of Henderson responded

Hi, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

January 29, 2022

Took my X5 in for some general service and a repair. I dealt with Albert in the service department and he was great! More

by brian702c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert
Report | Print
Feb 01, 2022 -

BMW of Henderson responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

January 28, 2022

Excellent service, waiting room was nice and clean. Washed and vacuumed the car after my service. More

by willyw702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Jan 31, 2022 -

BMW of Henderson responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 27, 2022

Mike is amazing, he’s patient and really looks out for your best interest. I can’t recommend him enough. He will make your car shopping experience a positive one. More

by StephanyC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jan 27, 2022 -

StephanyC responded

Thanks again

January 27, 2022

Not recommend to this store.Sale manager is yelling to Not recommend to this store. Sale manager is yelling to customer. No respect at all. More

by Marcus
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael in sales manager
Report | Print
Jan 31, 2022 -

BMW of Henderson responded

Hi Marcus, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 570-0278 to discuss what we can do to help.

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