BMW of Henderson

My experience at BMW of Henderson was an amazing one! From the minute you walk in your treated like a VIP everyone is very professional and very knowledgeable of the product. No matter where in this stor From the minute you walk in your treated like a VIP everyone is very professional and very knowledgeable of the product. No matter where in this store, service, merchandise, sales floor all the way to finance. Amazing love it! More

The car stopped in the middle of the freeway all upon sudden. Took it to dealership. Was told to replace certain part. Brought up the concern of the defect to the repair representative and was told it is sudden. Took it to dealership. Was told to replace certain part. Brought up the concern of the defect to the repair representative and was told it is not a defect and I have to pay for it. Normally cars do not stop on the middle of the freeway for no reason. Never had that happened to me before with 7 cars owned. Obviously defective and the dealership did not wanted to take responsibility of fixing it. Would never suggest going to the dealership and either buying another BMW or fixing one there! More

Since last year my experience has always been amazing. Autonation BMW was amazing and so was my agent. She was open, honest and fair❤️ My first oil change was also a great experience. Autonation BMW was amazing and so was my agent. She was open, honest and fair❤️ My first oil change was also a great experience. More

I love this place it so fast and easy and no hassle at all they made me feel so safe and secure when purchasing a luxury vehicle for my first time as a BMW owner all they made me feel so safe and secure when purchasing a luxury vehicle for my first time as a BMW owner More

Greeted immediately and took my car for oil change. Great service but needs to provide some refreshment while waiting for 1-2 hours. I have been to other BMW dealers and they provide different beverages Great service but needs to provide some refreshment while waiting for 1-2 hours. I have been to other BMW dealers and they provide different beverages at least. More

Employees are professionals, knowledgeable and very friendly. Facility is very clean. Been happy with the work performed on my vehicle. friendly. Facility is very clean. Been happy with the work performed on my vehicle. More

Sales was good. Warranty had way too many options and made one pause regarding long term reliability of BMW SUV? Whole pickup process could use some streamlining for Warranty had way too many options and made one pause regarding long term reliability of BMW SUV? Whole pickup process could use some streamlining for time. More

Best. service.EVER!!! Ian was the service contact I worked with and he went above and beyond to help get me out in a reasonable amount of time as I had to service.EVER!!! Ian was the service contact I worked with and he went above and beyond to help get me out in a reasonable amount of time as I had to wait for my vehicle. I have worked with Ian before and it is ALWAYS a great experience working with him. He truly knows BMW’s cars and is always so helpful. More

I was able to get an appointment scheduled online for the very next day regarding a coolant leak. I had my car towed to the dealership to be fixed and Victor called me promptly when my car arrived to let me very next day regarding a coolant leak. I had my car towed to the dealership to be fixed and Victor called me promptly when my car arrived to let me know what was going on. He projected Monday for my car to be ready for pickup (it was Saturday). I of course would have liked my car back the same day, but I understood the situation and told Victor that was fine. He called back less than 4 hours later to let me know that they were able to complete the repair on my car. I was ecstatic! He told me I could pick my car up by 6pm when they closed. I told him unfortunately I worked until 6 and I wouldn’t have time to pick it up before they closed. He offered to give my keys to the sales team since they were open until 9pm and this made it possible for me to get my car that day. Thank you Victor and BMW of Henderson for making this repair on my car easy. I’ll be coming here in the future ⭐️⭐️⭐️⭐️⭐️ More

Kyle is by far the best service staff I have had in over 25 years. The waiting room is comfortable but I think it would be nice to have a few donuts and danish in the A M. 25 years. The waiting room is comfortable but I think it would be nice to have a few donuts and danish in the A M. More