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BMW of Henderson

Henderson, NV

Overview
Reviews
Vehicles
4.7
694 Reviews
As one of the largest BMW dealerships in Nevada, BMW of Henderson is the best source for all new or used BMW models. Located just southeast of Vegas in Henderson, our showroom can be found at the Valley Automall. With an expansive inventory of both new and used BMW vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Henderson to learn more.
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261 Auto Mall Drive

Henderson, NV

89014

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Showing 694 reviews

September 06, 2022

Charging a lot for a car that is under guarantee, even for oil change when that I never had to paid they tell me one price I arrive it was on other More

by Lperdomocruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle
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Sep 09, 2022 -

BMW of Henderson responded

Hi, we are deeply disappointed by your experience at BMW of Henderson. Please call our General Manager at (702) 570-0278 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 06, 2022

The customer service rep Kyle was AWESOME he went out of his way to ensure that my car had the best SERVICE!! More

by Fannorh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KYLE
Report | Print
Sep 12, 2022 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 01, 2022

Great service great communication! Ian assisted while I got my service he was great also More

by Zoey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian
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Sep 05, 2022 -

BMW of Henderson responded

Hi Zoey, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2022

My Service Advisor Greg was very helpful and answered all my questions concerning my vehicle maintenance.I believe he had my interest at heart and found the best coverage for me. More

by Carengroesbeck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
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Sep 07, 2022 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2022

Fast and efficient. Kyle was my service member and took great care of my car. More

by Ayreomgray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Sep 05, 2022 -

BMW of Henderson responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2022

Took my X5 in for an oil change. Victor was excellent but I really hate the way the dealer nickels and dimes me. Wanted $40 to reset my notifications on the display. Won’t be going b More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor
Report | Print
Sep 04, 2022 -

BMW of Henderson responded

Hi Wayne, we appreciate you taking the time to respond. The staff at BMW of Henderson take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (702) 570-0278 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 29, 2022

Mr. Christian Mandapat- Excellent Service. He is a very good service advisor. I highly recommend! More

by Dr. JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Manadapat
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Sep 04, 2022 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Henderson and we hope to be of service again in the future.

August 29, 2022

Service was excellent! Advisor was knowledgable and courteous. My car came back clean and just like new, More

by sdverrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Amezcua
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Sep 04, 2022 -

BMW of Henderson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

August 26, 2022

Victor was professional and reliable with the service schedule and work done to my vehicle. Helpful and knowledgeable about the work and would recommend them to family and friends. Certainly would be ba More

by latferrer01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
Sep 01, 2022 -

BMW of Henderson responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 22, 2022

Stacy was very friendly, professional, knowledgeable. She made the process really smooth. Best service department I have ever experienced! More

by Raul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Means
Report | Print
Aug 26, 2022 -

BMW of Henderson responded

Hi Raul, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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