BMW of Henderson
Henderson, NV
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This dealership could get higher ratings if customer service was important to them but it is not. I had farely decent service because I made an appointment on the app and came in to service where the on service was important to them but it is not. I had farely decent service because I made an appointment on the app and came in to service where the only greeting I got was from The porter and ended up walking to the cashier and say im leaving, call me when its done. At that time she asked for my name and #and vehicle ID. A service writer did not say a word to me, not one of them. More
I have had my X5 in service a couple times. for minor repairs/service items and I have always had a great experience and have been treated like a VIP. My service advisor, Victor has always kept for minor repairs/service items and I have always had a great experience and have been treated like a VIP. My service advisor, Victor has always kept me up to date on things and even sent texts throughout the day while I was at work letting me know the progress and when my vehicle would be completed and ready for pick up. If I could give a higher than 5 star rating for Victor and his work ethic, I definitely would. More