BMW of Henderson

The staff is always attentive to our needs. Excellent customer service every time we’ve been in. Excellent customer service every time we’ve been in. More

Albert was very kind and attentive. Will continue to bring my car to him. Thomas at the Sahara location has also helped me so much! They both are great people you can trust your car wit Will continue to bring my car to him. Thomas at the Sahara location has also helped me so much! They both are great people you can trust your car with. More

Very good service at BMW OF HENDERSON, the only thing that I didn't like was that I was waiting for 3 hours for only an oil change, but everything was wonderful that I didn't like was that I was waiting for 3 hours for only an oil change, but everything was wonderful More

Great staff. work was completed on time. Appreciate that they washed the vehicle before we picked it up. work was completed on time. Appreciate that they washed the vehicle before we picked it up. More

On 12/14 we brought our 2003 BMW Z4 into the service department for a coolant leak. We delt in the past with Kyle Maxwell and worked with him again on this service call. Kyle kept us informed through ev department for a coolant leak. We delt in the past with Kyle Maxwell and worked with him again on this service call. Kyle kept us informed through every step of the process and explained it completely so we could understand. We found the process and pricing fair and we were well taken care of by Kyle and the staff at the dealership that we ran across. THANK YOU TO THE STAFF OF THE DEALERSHIP AND ESPECIALLY TO KYLE MAXWELL OUR SERVICE ADVISOR!! Very happy and satisfied customer. George Nelson More

Phenomenal service and customer care. Love my new X6. Order delivered soon than expected. Entire process went smooth and pleasant Love my new X6. Order delivered soon than expected. Entire process went smooth and pleasant More

Kyle was really great overall. He was not pushy once, and went above and beyond. While the car sold itself, his customer service was more than we could have asked for. Will definit He was not pushy once, and went above and beyond. While the car sold itself, his customer service was more than we could have asked for. Will definitely return to Henderson BMW & tell our friends/family to purchase a vehicle ! More

I visited this dealership many times this year to test drive and check out their inventory. After dealing with many people, I can tell that their staff are very well trained. I had a pleasant experienc drive and check out their inventory. After dealing with many people, I can tell that their staff are very well trained. I had a pleasant experience buying my first BMW. The staff were knowledgeable, friendly and attentive to my needs. They gave me a very fair amount for my trade-in. I would recommend this dealership to anyone looking to buy a BMW or other car as they have many different brands for sale that they've purchased from other customers. More

Bought a new 4 series (our 4th BMW since 2015), sales person was excellent, but total process took far too long. Arrived at 3pm, left almost 4 hours later, vehicle was ready to go when I arrived. With person was excellent, but total process took far too long. Arrived at 3pm, left almost 4 hours later, vehicle was ready to go when I arrived. With current economy, the buyer has no leverage, virtually no new inventory on the lots, one has to order the new car to spec. In the end, as a customer, I don't feel like I got a good "Deal". It's par for the course right now as all dealers have no new inventory (Possibly intentional brand decisions?) and some brands are marking up what little inventory they do have on hot cars, even if you order to spec. I guess I am supposed to feel fortunate I paid MSRP. General unwillingness to negotiate on price, because they hold all the cards, for the new car and my trade in, unwilling to offer packages on new car to help grease the skids on the low trade in price offered. In the end, if you want a BMW in Vegas you have two choices, both are same owner. I choose to stay with BMW, great cars and service, but overall this purchasing experience was not as good as past 3 BMWs we've purchased both here and in the midwest. More

Service was good. Had another problem with a coolant leak that was fixed the same day. Had another problem with a coolant leak that was fixed the same day. More