BMW of Henderson

Christian was really helpful, efficient and friendly, straight to the point. Also updated me when the car was ready. Excellent experience. straight to the point. Also updated me when the car was ready. Excellent experience. More

Punctual, accomodating. Anticipate needs. Proactive. Staff are so respectful and knowledgeable about what to service in the car. Anticipate needs. Proactive. Staff are so respectful and knowledgeable about what to service in the car. More

Overall, good. They cleaned my car and my car was still dirty. A previous BMW dealership always detailed my car immaculate when I got my oil changed. This dealershi They cleaned my car and my car was still dirty. A previous BMW dealership always detailed my car immaculate when I got my oil changed. This dealership only vacuums, and there was still leaves in my car. I guess I got used to the top notch customer service in Houston. This dealership doesn’t even wipe your dash or do anything except half butt vacuum. Guess I was spoiled at Momentum BMW. I wish all BMW dealerships was held to the same standards. More

I’ve been servicing my 2017 328D at BMW of Henderson since I purchased the car brand new. I’m now at 51k mikes and out of the factory warranty period. My service advisor, Albert, helped me with some m since I purchased the car brand new. I’m now at 51k mikes and out of the factory warranty period. My service advisor, Albert, helped me with some minor repairs and was excellent. He was honest, communicated efficiently, and got the needed repairs accomplished in a timely manner. I will continue having my car serviced by BMW if Henderson and recommend them to family and friends. More

Albert was great. After replacing my transmission & my car going into limp mode no shop could figure out the problem. Albert took great care of me by helping me with a After replacing my transmission & my car going into limp mode no shop could figure out the problem. Albert took great care of me by helping me with all the answers I needed. I will definitely be going back!! More

Very friendly and polite staff. Everyone I encounter there is always making an effort to make my experience a good one. I am appreciative of the kindness. The wait lounge is gre Everyone I encounter there is always making an effort to make my experience a good one. I am appreciative of the kindness. The wait lounge is great with the complimentary coffee bar. My only gripe is I waited 3 hours for an oil change with a scheduled appointment. More

We are from out of town. Our X7 had a flat tire and damaged rim. Ian helped us get the hard to find rim and tire and we were back on the road the next day. Our X7 had a flat tire and damaged rim. Ian helped us get the hard to find rim and tire and we were back on the road the next day. More

Awesome service appointment. Great customer service. Nice lounge. Convenient shuttle service if loaner car is not available. Great customer service. Nice lounge. Convenient shuttle service if loaner car is not available. More

Excellent sales process, great customer service! I’m very impressed! Thank you David, Carlos and Ivan! I’m very impressed! Thank you David, Carlos and Ivan! More

Team members were very professional and worked in a timely manner. Car runs perfect now. timely manner. Car runs perfect now. More